Description

We are in the process of recruiting an Administrative Assistant for our team based in Adams, Massachusetts, 01220, United States, offering a short-term contract employment opportunity. This role is within the industry and will require the successful candidate to perform a variety of tasks including customer service, data entry, and scheduling appointments.

Responsibilities:

• Handling inbound and outbound calls and providing exceptional customer service.

• Accurately entering data into relevant databases.

• Corresponding via email with clients and colleagues.

• Management of scheduling appointments and maintaining an organized calendar.

• Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.

• Ensuring accurate records are maintained for all customer interactions.

• Monitoring customer accounts and taking necessary actions.

Requirements • Proficiency in answering inbound calls, demonstrating strong communication and problem-solving skills.

• Proven experience in delivering high-quality customer service, with an ability to handle customer queries effectively.

• Skilled in data entry with a high level of attention to detail and accuracy.

• Ability to manage detail-oriented email correspondence, responding promptly and effectively to all communications.

• Experience in handling both inbound and outbound calls, ensuring all calls are dealt with in a detail-oriented and efficient manner.

• Proficiency in Microsoft Excel, demonstrating an ability to create spreadsheets, charts, and use formulas effectively.

• Strong knowledge of Microsoft Outlook, with an ability to manage emails, schedules, and contacts efficiently.

• Experience with Microsoft PowerPoint, including the ability to create engaging presentations.

• Proficiency in Microsoft Word, demonstrating strong word processing skills.

• Ability to schedule appointments accurately, ensuring all parties are informed and prepared. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .