Akron Metropolitan Housing Authority Job Title: Office Administrator Reports to: Director of Resident Services Department: Resident Services Date: February, 2025 FLSA Status: Exempt Minimum: $45,400 General Purpose: The primary purpose of this position is to assist the Director of Resident Services in ensuring the department operates efficiently and effectively. This position will work with the Director to sustain and grow the department services, programs and initiatives by supporting the day-to-day department operations, foster and follow up with community partners, and assist in special events planning to create and maintain a favorable public image for the Akron Metropolitan Housing Authority and nonprofit entity, Building for Tomorrow. Incumbent serves as confidential assistant to the Director of Resident Services and assists in managing the communication channels between the Resident Services Department and other agency staff and residents. Essential Duties and Responsibilities: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. Provides assistance and administrative support to the Director of Resident Services, Building for Tomorrow and other department leadership staff as needed including recordkeeping, document generation, data tracking, follow-up, emailing or other electronic communication, mailing and filing. Ensures that assigned work is completed accurately and timely; responds to requests in a prompt and courteous manner; identifies administrative needs of the Office and develops appropriate solutions and/or recommendations; serves as back-up for other administrative and clerical staff as assigned. Assist in developing and implementing plans and goals for the department. Work with the Director to sustain and grow programs and services. Works with the director to coordinate and supervise daily operations. Ensures compliance with regulations and internal policies. Follows and enforces relevant policies, procedures, and regulations. Reviews and updates office procedures to reduce errors and costs. Supports the organization's strategic alliances and partnership. Monitors attainment of objectives. Ensures performance goals are set and met. Maintains partner relationships by attending partner meetings, planning and coordinating partner recognition and appreciation activities. Maintain multiple partner contracts/agreements for ongoing compliance for the RS department and nonprofit Building for Tomorrow and various programs. Helps create budgets and tracks expenditures. Assists in budgeting and monitoring expenses. Plans and prepares for office events, such as meetings, conferences, and other activities. Coordinates with outside vendors to arrange for rooms or other facilities, equipment and catering; coordinates with Administrative Analyst to prepare and send invitations; ensures events/meetings are well planned and executed. Collaborates with Administrative Analyst to create and distribute required agency, department and program reports to internal and external stakeholders. Collaborates with Administrative Analyst to create and distribute internal communications. Collaborates with clerical staff, including secretary and temporary workers such as summer youth employment or other work experience programs. In collaboration with the RS Manager and RS Secretary, motivates staff to work together in an efficient manner. Manages administrative functions to ensure smooth and efficient operations of the department in cooperation with other departments. Plans and implements the annual calendar of all activities including fundraising initiatives, special events and the official administrative acts etc. to ensure efforts are not duplica