Job Information
METRO Regional Transit Authority Transit Scheduler in Akron, Ohio
Position Summary: Under the supervision of the Senior Planner, the Scheduler is responsible for executing blocking, run-cutting, rostering and all associated documentation for all service changes and service types as well as ITS functions. The Scheduler designs service consistent with established policies, the collective bargaining agreement, rules and regulations. Reporting Relationships: Position Reports to: Senior Planner Direct Report by Title: None Indirect Reports by Title: None Number of Reports: Direct - 0, Indirect -- 0 To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this job description. As not every duty associated with this position may be described herein, employees may be required to perform duties not specifically spelled out in this job description, but which may be reasonably considered incidental in the performing of the duties just as though they were actually written out. Examples of Duties Essential Job Functions: 1. Scheduling and Operations:
- Responsible for evaluating data and making adjustments to schedules to improve efficiency, effectiveness,and equity of schedules.
- Uses Hastus scheduling software to define routes, assign bus stops, develop blocks, develop runcuts, andcreate rosters in accordance with transit service standards and the collective bargaining agreement.
- Formulates runcutting alternatives, evaluates and ranks the alternatives, and recommends preferredoptions.
- Uses available technology such as Automatic Vehicle Location (AVL) and Automatic Passenger Counters(APCs) to monitor schedule adherence, ridership, and other key metrics.
- Monitors performance metrics to adjust schedules for efficiency and equity.
- Builds and deploys schedule data information from scheduling software (Hastus) to CAD/AVL (Avail) andERP (Fleetnet) software.
- Performs QA/QC and validation checks on data to troubleshoot issues and ensure accuracy.
- Performs project support for Intelligent Transportation projects, as assigned (e.g., Automatic).
- Supply exact data service reports and completes the annual National Transit Database submission.
2. Documentation and Communication:
- Reviews draft public schedules for errors prior to final publication.
- Coordinates and distributes internal scheduling documents, including block books, runs and tripperssheets, timetables, route descriptions, and departure boards.
- Prepares new scheduling documents in response to changes in the operating environment.
- Prepares and distributes internal scheduling documents.
- Prepares written evaluations of proposed schedule changes and conducts field investigations.
- Supports Title VI analysis by providing scheduling data.
- Coordinates with Operations and Customer Service on schedule changes.
- Creates and/or updates documentation for internal policies, processes, and standard operating procedures.
3. Collaboration:
Interacts with bus operators, operations supervisors, customer care representatives, and the general publicto obtain data necessary to perform schedule analysis.
Collaborates with Operations team members for operator manpower projections.
Works with the Senior Planner, Transportation Planner, and Data Analyst to ensure alignment with servicegoals.
Provides data to planners for Title VI analysis for major service changes in accordance with METRO policy.
Serves as the point of contact to address stakeholde