PRINCIPAL RESPONSIBILITIES

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Under the direction of the Sr. Manager - Project Management Office (PMO), the Supervisor, Business Analyst (BA), leads, manages, and mentors staff and oversees augmented functions as developed for the department, towards the successful delivery of Alameda Alliance for Health (AAH) assignments. This role oversees diverse support functions including project analytics, technical writing, production release management, test management throughout all phases, and quality assurance (QA). and partnering with Integrated Planning Division (IPD) leadership, this individual plays a crucial role in bridging communication gaps and ensuring service excellence.

Under minimal supervision, this position is accountable for management of the BA staff and processes, directing the team in the development of the necessary documents and approaches to properly manage assignments to a successful conclusion.

ESSENTIAL FUNCTIONS OF THE JOB

Accountable for needs assessments, planning, traceability and monitoring, and evaluation of large-scale programs over their entire life cycle. Must have a mastery of advanced business analyst skills and the ability to mentor other business analyst with varying skill sets. Expected to support the Senior Manager, Project Management Office by overseeing responsibilities by understanding the BA discipline and a proficiency level for managing a sub-portfolio within the overall company portfolio.

Skills and Attributes:

• Working knowledge and handling of business analyst methodology and techniques.
• Healthcare/payor knowledge.
• Good understanding of the wider objectives and connection to business strategy.
• Ability to work positively with a wide range of individuals
• Strong leadership skills.
• Good knowledge of budgeting and resource allocation procedures.
• Ability to find innovative ways to resolve problems.
• Ability to easily navigate an organization.

RESPONSIBILITIES

Leads:

Ensures the team operates independently, adhering to company policies while collaborating with other organizational units.

Provides leadership, ensuring effective and efficient use of staff and resources.

Assists in developing plans and setting strategic directions for BA initiatives.

Selects and recruits, in consultation with appropriate management, key staff with appropriate skills.

Works closely with senior management to prioritize and secure internal and external resources necessary for successful implementation.

Partners with leadership across the organization to understand cross functional work efforts and impacts.

Responsible for the development and implementation of BA Processes, Quality Metrics, and Reporting

Serves as a liaison with various AAH departments, facilitating seamless communication and collaboration on related matters.

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