Bilingual Behavioral Health Care Manager

Alexander, NY (http://maps.google.com/maps?q=3384+Church+Street+Alexander+NY+USA+14005)

Job Type

Full-time

Description

Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone’s life. We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care. Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel. If you’re passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you’ll fit right in!

We offer:

-Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible!

-Flexible schedule that promotes a healthy work life balance!

-Competitive wages!

-Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date!

-Retirement Plan 403(b) with a competitive company match

-Organizational support of continuing education and professional development!

-Company paid life Insurance!

-Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays!

The Care Manager is a core member of the collaborative care team, including the patient's medical provider and behavioral health provider, as well as the larger primary care team or medical team. The Care Manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other mental health providers and will offer short-term social-behavioral intervention, care coordination, and group or individual psychoeducation.

This Care Manager will also be performing care management duties for the Mommy and Me program.

Job Responsibilities:

• Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient's medical provider and, when appropriate, other mental health providers.

• Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.

• Provide patient education about common mental health and substance abuse disorders and the available treatment options.

• Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.

• Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.

• Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment motivational interviewing, or other treatments as appropriate.

• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.

• Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.

• Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.

• Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.

• Facilitate referrals for clinically indicated services outside of the organization e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).

• Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.

• Perform on-call responsibilities as required.

• Any other reasonable requests from management.

Requirements

Skills/Qualifications:

• Demonstrated ability to collaborate and communicate effectively in a team setting.

• Ability to maintain effective and professional relationships with patient and other members of the care team.

• Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate.

• Ability to effectively engage patients in a therapeutic relationship, when appropriate.

• Ability to work with patients by telephone as well as in person.

• Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate e.g., motivational interviewing, problem-solving treatment, behavioral activation).

• Basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role.

Education/Experience:

• Experience in social work, mental health counseling or other similar work.

• Experience with screening for common mental health and/or substance abuse disorders.

• Experience with assessment and treatment planning for common mental health and/or substance use disorders.

• Experience with evidence-based counseling techniques.

• Specialized training and licensure to be able to provide brief psychosocial interventions such as problem-solving treatment.

• Minimum Bachelor’s Degree in Human Services or Psychology. Master’s degree preferred.

Comprehensive Benefits:

Generous Time Off

Health / Dental /Vision Insurance

Retirement Plan with company match

Tuition Reimbursement

Public Service Loan Forgiveness eligible

Salary Description

$55,342-$57,000 per year