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Happy State Bank - a division of Centennial Bank nCino System Architect in Amarillo, Texas

The nCino Systems Architect oversees and provides support to lending departments related to the development lifecycle of the nCino loan operating system, from planning and design to implementation and maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Directs software architecture for nCino LOS to oversee the development lifecycle, from planning and design to implementation and maintenance. This duty is performed daily, about 5% of the time.

  2. Supports the lending department to determine business requirements for unit needs based on nCino feature options. This duty is performed weekly, about 10% of the time.

  3. Acts as the subject matter expert on Salesforce and nCino development. This duty is performed daily, about 5% of the time.

  4. Provides consulting on best practices for development of custom Salesforce code web services, integrations, lightning components, custom UI and other features. This duty is performed daily, about 5% of the time.

  5. Consults on solutions and story point development to meet business requirements for enhancements and projects. This duty is performed weekly, about 5% of the time.

  6. Provides assistance in the design, documentation, build, testing, and deployment of enhancements to nCino, including but not limited to custom objects, page layouts, workflows, alerts, reports, and complex dashboards as needed by end users. This duty is performed weekly, about 5% of the time.

  7. Provides assessments and recommendations to simplify and streamline nCino use based on current methods. This duty is performed monthly, about 5% of the time.

  8. Ability to bring alignment among large, diverse, and often competing stakeholder groups to reach successful outcomes in nCino development. This duty is performed monthly, about 5% of the time.

  9. Provides feedback to the nCino Functional Steering Committee to ensure the bank continues to build, review, test, train, deploy enhancements in sprints that improve the LOS. This duty is performed monthly, about 5% of the time.

  10. Helps establish and maintain backlog grooming cadence for successful sprint implementation. This duty is performed weekly, about 10% of the time.

  11. Supports and maintain processes, features and functionality to continuously improve data quality, process integrity and productivity of the LOS. This duty is performed monthly, about 5% of the time.

  12. Proactively identifies and addresses any potential risks or issues with the nCino platform. This duty is performed as needed.

  13. Resolves questions and issues related to creating business requirements for a specific need with research, demos, etc. This duty is performed as needed.

  14. Works with key business stakeholders and IT to ensure successful product roll outs and releases in step with spring planning. This duty is performed monthly, about 5% of the time.

  15. Completes reviews to provide options to optimize and improve the nCino platform and to ensure its effectiveness and efficiency for both customers and employees. This duty is performed monthly, about 5% of the time.

  16. Provides integration support and work with nCino to when new software connections are required. This duty is performed as needed.

  17. Provides on-going training and support for nCino core team on gold standard(s), new features, and best practices. This duty is performed as needed.

  18. Analyzes data and generate reports to track the performance of the nCino platform and make recommendations for improvement to the nCino Functional Steering Committee. This duty is performed monthly, about 5% of the time.

  19. Acts as a liaison between the bank and nCino, communicating any necessary updates or changes. This duty is performed annually, about 5% of the time.

  20. Provides assistance as vendor owner of nCino, supervises contracts, point of contact, liaison. This duty is performed annually, about 5% of the time.

  21. Prioritizes and ensures required deadlines for syst m success are met timely and efficiently. This duty is performed annually, about 5% of the time.

  22. Maintains a professional demeanor, self-discipline, initiative, judgment and confidentiality. This duty is performed monthly, about 5% of the time.

  23. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.

  24. Complete BSA/AML training and other compliance training as necessary. This duty is performed quarterly.

  25. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 6 years related experience and/or training, and 4 years related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; ability to write and speak simple sentences as a means for basic communication. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane, algebra, solid geometry and trigonometry.

CRITICAL THINKING SKILLS

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal, logical or scientific symbolism such as formulas, scientific equations, and graphs. Ability to deal with a variety of abstract and concrete variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Salesforce Certification

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Advanced: Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

Intermediate: 10-Key, Accounting, Alphanumeric Data Entry

Basic: Contact Management, Database, Human Resources Systems, Programming Languages

WORKING CONDITIONS

Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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