*POSITION DESCRIPTION COUNTY OF STEUBEN, INDIANA POSITION: Administrative Assistant DEPARTMENT: Ambulance Service WORK SCHEDULE: 8:00 a.m. - 4:00 p.m., M-F JOB CATEGORY: COMOT A (Clerical, Office Machine Operation, Technician) DATE WRITTEN: September 1995 STATUS: Full-time DATE REVISED: September 2019 FLSA STATUS: Non-exempt * To perform this position successfully, an individual must be able to perform each essential function of the position satisfactorily. The requirements listed in this document arc representation of the knowledge, skill, and/or ability required. Steuben County provides reasonable accommodations to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless those accommodations would present an undue hardship. Incumbent serves as Administrative Assistant for the Ambulance Service, responsible for completing various bookkeeping and clerical functions. Works closely with the Department Director, Supervisors and contracted vendors to ensure compliance with Department policies, procedures, and all applicable healthcare legislation, specifically as it relates to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Medicare, Medicaid, and other private health insurances billing regulations.

DUTIES: Processes/files various insurance claims which includes completing forms, responding to inquiries, handling review and hearing board issues, and submitting W-9 tax forms. Processes billing, including collecting monies, making bank deposits, and entering data on computer. Preparing daily, weekly and monthly reports from billing and the billing company. Receives payments from billing company. Files claims to reimburse patients and/ or insurance companies for overages paid. Performs a variety of bookkeeping tasks, including maintaining and reconciling ledgers, budget and checking account, performing monthly close-out of accounts, and preparing monthly statistical report and collection report. Answers telephone and greets office visitors. Coordinates appropriate collection action on delinquent accounts as required, such as locating patients, and contacting attorneys. Periodically provides testimony in court in absence of Director. Performs a variety of clerical duties, including composing and typing correspondence and reports, processing mail, maintaining inventory checklist and ordering supplies as needed. Periodically attends training programs/seminars as required.

I. JOB REQUIREMENTS AND DIFFICULTY OF WORK: High school diploma or GED. Experience in medical billing preferred. Working knowledge of standard office policies with the ability to apply such knowledge to a variety of interrelated processes, tasks and operations, all applicable healthcare legislation, specifically as it relates to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Medicare, Medicaid, and other private health insurances billing regulations. Knowledge of ICD-9 coding; Working knowledge of bookkeeping software, basic accounting principles and applicable State Board of Accounts requirements, and ability to perform arithmetic calculations, accurately receive, record, and receipt monies. Ability to type with speed and accuracy and properly operate a variety of standard office equipment, including computer, printer, telephone, fax machine, typewriter, copier and calculator. Working knowledge of Standard English grammar, spelling and punctuation, and ability to compose and prepare correspondence and reports. Ability to maintain confidentiality of department records and information as required. Ability to understand and follow oral and written instructions, and work with others in a team environment, often under deadline pressure. Ability to work on several tasks at the same time and complete assignments effectively amidst frequent distracti ns and interruptions. Ability to effectively communicate orally and in writing with co-workers, other County departments, medical, bank, court, law enforcement, insurance companies and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities. Ability to periodically work extended hours and occasionally travel out of town for training. Possession of a valid drivers license and demonstrated safe driving record.

II. RESPONSIBILITY: Incumbent performs a variety of basic bookkeeping and clerical duties according to a formal schedule with priorities primarily determined by seasonal deadlines and service needs of the public. Work is reviewed in progress and upon completion of specific duties for compliance with legal requirements and appropriate service to the public. Errors in incumbent's work are usually prevented through procedural safeguards and legally defined procedures, and are readily detected through standard bookkeeping checks and notification from other departments, agencies or the public. Undetected errors may result in loss of money to Department, work delays in other departments/agencies and/or inconvenience to the public.

III. PERSONAL WORK RELATIONSHIPS: Incumbent maintains contact with co-workers, other departments and agencies, Dispatchers, medical treatment facilities and the general public for the purpose of exchanging and collecting information regarding billing and patient location purposes. Incumbent reports directly to Director. * IV. PHYSICAL EFFORT AND WORK ENVIRONMENT:* Incumbent performs a majority of duties in Department office, court and in the storage area, involving sitting, and walking up/down flights of stairs, lifting/carrying objects, kneeling/crouching and handling grasping objects. Incumbent may be exposed to communicable disease and potentially violent/distraught individuals, for which universal health/safety precautions must be followed at all times to avoid contamination and/or injury to self and/or others. No prolonged, extreme physical demands are associated with normal duties or assignments, but incumbent may exert physical effort for short periods.