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WindStream Communications Inbound Business Sales in Annapolis, Maryland

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

  • As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.

  • Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.

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This position is a work from home opportunity and can be filled remotely anywhere within the country.

About this Role:

A successful Inside Account Executive thrives in a fast-paced sales environment, leveraging cutting-edge sales strategies to connect with potential business clients. This role focuses on expertly handling incoming inquiries, understanding each client's unique needs, and delivering personalized solutions that cultivate partnerships.

What You’ll Do:

  • Respond to inbound inquiries from business clients via phone, email, and chat.

  • Understand customer needs to recommend the perfect products or services to meet their goals.

  • Guide prospects through the entire sales process, from initial contact to closing the deal.

  • Cultivate a comprehensive knowledge of our products and services to provide expert advice.

  • Work closely with our marketing and customer service teams to deliver a seamless and exceptional customer experience.

  • Use our CRM system to track and manage leads, ensuring every detail is accurate and follow-ups are timely.

  • Aim to meet or exceed monthly sales targets and performance metrics, driving your success.

  • Share valuable feedback with our product and marketing teams to enhance our offerings based on your customer interactions.

Do You Have:

  • This is a virtual/work from home position. Windstream requires employees working virtually to maintain a distraction-free workplace with sufficient highspeed internet of 25 MBPS or higher.

  • Self-motivated to achieve personal and team goals.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving abilities and a customer-focused mindset.

  • Ability to work independently and as part of a team.

  • Willingness to gain and maintain product and service knowledge.

  • Experience with cold calling (Preferred)

  • Bilingual (a plus).

Physical Tasks - Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance : Computer, Printer, Telephone, Basic Office Supplies

The starting compensation range for this job is $ $34,400 to $41,300.

IND456

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Our Benefits:

  • Medical, Dental, Vision Insurance Plans

  • 401K Plan

  • Health & Flexible Savings Account

  • Life and AD&D, Spousal Life, Child Life Insurance Plans

  • Educational Assistance Plan

  • Identity Theft, Legal, Auto & Home and Pet Insurance

  • https://windstreambenefits.com

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

  • WinVets – Veteran Employee Resource Group

  • WOW – Women Employee Resource Group

  • WINPRIDE – LGBTQ+ Employee Resource Group

  • WBPN – Black Professional Resource Group

  • WARG – Ability Resource Group

  • LaFamilia –Hispanic Resource Group

  • AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.

Job Details

Job Family Sales

Job Function Customer Contact-Business

Pay Type Hourly

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