JOB REQUIREMENTS: To provide a World-Class experience to the customer, whether in person or over the phone. Commit to the World-Class Basics: Our 29 world-class basics define our unique culture. These behaviors and disciplines are what set us apart from the competition and make WG&R a great place to work. Delight Customers and Be a Great Teammate Greet customers as they enter the store answering general questions they may have and ensuring they are connected with a Sales Associate as soon as possible. Ensure office functions are being handled efficiently and accurately. Office functions include, but are not limited to, answering incoming phone calls, assisting with general order entry tasks, collecting payment and coordinating store pickups. World-Class Execution of Customer Experience and Problem Resolution Ensure all interactions with internal and external customers are creating a \'promoter\' for the organization. Impeccably communicate cross departmentally to ensure all customer touchpoints are completed in a world-class fashion. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Ability to carry a varying workload based on seasonality and day/time of the week Proficient at multitasking Alleviate heightened emotions and deescalate situations Ability to work \| Monday - Friday, 9:30am-5:30pm \| occasional evening and weekend shifts ***** APPLICATION INSTRUCTIONS: Mail a Rsum: 900 Challenger Drive Green Bay, WI 54311 Apply Online: https://www.wgrfurniture.com/job-openings/