Optum CA is seeking a Director, Population Health Operations to join our team in LA Northwest . Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Provides leadership to and is accountable for the performance and direction of operational programs that support quality patient care and accurate documentation. Supports teams engaged in patient engagement, documentation integrity, clinician education and point of care tools. Accountability for Population Health teammates within assigned region including hiring, coaching, and performance management.

Responsible for the ongoing development, implementation, and facilitation of processes to assure that needed preventive care is provided and all pertinent clinical information impacting HEDIS/STAR performance and risk adjustment of patients is captured and transmitted to health plans.

Position Highlights & Primary Responsibilities:

• Strategic, financial, and operations management

• Develops regional strategy, plans, production and/or organizational priorities

• Identifies and resolves technical, operational and organizational problems across Pop Health

• Partners with regional leaders to design and operationalize population health initiatives

• Subject matter expertise across quality, risk adjustment and operations management

• Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with every customer.

• Project management of multiple programmatic initiatives and activities

• Oversee market patient engagement, outreach, provider education programs to facilitate comprehensive health assessment for Medicare Advantage patient population, and other managed or risk-based populations.

• Defines, implements, leads and measures processes from start to finish.

• Ensures project deliverables, metrics measurement, and success criteria achieved.

• Organizes and provide executive, management and front-line initiatives and performance reporting and communication.

• Prepares timely and accurate monthly and annual reporting as required.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 3+ years experience in the healthcare industry

• 3+ years of program management and process improvement

• 2+ years experience in management

• Experience working with operational improvement of KPI’s

• Experience presenting to various stakeholders and effectively prepping and running meetings

• Knowledge of Medicare Advantage and population health activities

• Ability and experience navigating healthcare data; proficiency with Microsoft Excel

• Willing and able to work in a hybrid capacity, 3 days in office

Preferred Qualifications

• Experience working with risk and quality metrics

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.