Description

The Learning Experience Designer (LxD) Center of Excellence team is looking for an LxD to develop bar-raising learning solutions for our worldwide field. In this role, you will work on instructional design projects that utilize your expertise in learning theory, instructional technologies, and human performance technology to enhance the performance of the field. The solutions you create will enable improved customer experience, shorten lead times to proficiency, and provide support at the point of need. This includes performing needs assessments to identify learning objectives with business stakeholders, designing, testing, and rapidly iterating instructional content for your audience, and developing knowledge and performance observation assessments to evaluate the effectiveness of training. As an LxD you will own the design of learning solutions while supporting multiple learning programs across the Worldwide Field Enablement (WWFE) portfolio. Candidates should have experience working autonomously across multiple global locations, expertise in developing and maintaining strong business relationships, collaborating across different fields of expertise, and implementing learning project plans. This individual must thrive in a fast-paced environment and develop innovative solutions.

Key job responsibilities

•Work with Subject Matter Experts to design and develop engaging AWS Field learning content as part of a blended learning strategy

•Partner with cross-functional teams to build out development experiences with a global mindset

•Manage multiple curricula development projects simultaneously

•Develop training materials that align to various delivery strategies, including and not limited to: eLearning, instructor led (ILT), virtual (vILT), video scripting, static assets (job aids, resource guides, intranet pages, etc.)

•Measure impact and quickly revise content/modality to address specific feedback, as needed

This position must be able to sit onsite a minimum of 5 days per week started on January 2, 2025.

About the team

With a focus on the ability to scale our workload within our shared service framework, the LxD CoE supports a multitude of learning experience design requests that drive business goals while still balancing the learner’s needs with the needs of the business. Grounded in the principles of inclusivity, innovation, expertise, and data-driven decision-making, we strive to meet learners where they are, tailoring our content to their diverse preferences and ever-changing needs.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 2+ years of design experience

• Ability to create engaging and effective learning experiences, including storyboarding, content development, and assessment creation.

Preferred Qualifications

• Experience in storyboarding

• Experience working across teams and synthesizing feedback from multiple teams/owners

• Strong written and verbal communication abilities to interact with stakeholders and subject matter experts.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $71,900/year in our lowest geographic market up to $153,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.