Description

Are you passionate about doing the right thing for customers? Our team leads customer data privacy, product accessibility, and every other area of worldwide compliance for Amazon Books and Kindle. While our focus is on ensuring that Amazon Books complies with worldwide regulations, we know that keeping customers' personal data private and making our products easier to use for customers with disabilities are also the right thing to do at a customer obsessed company like Amazon.

To help use achieve this mission, we are looking for talented Technical Program Managers who want to lead and deliver cross-cutting programs across all of the Worldwide Books and Kindle organization.

From Amazon's early history as an online bookstore to the latest Kindle Colorsoft and Kindle Scribe, Amazon Books is a thriving business adored by customers around the world. But it’s still “day one” in inspiring the world to read more and get more out of reading every day, across all their devices. We are looking for passionate, hard-working, and talented technical program managers who have experience with mission-critical, high volume applications that customers love. You will have an chance to work with world-class engineers, product managers, business leaders, and other talented teams as you focus on improving the features of our products.

You will have the opportunity to work across a large organization, solving problems at a massive scale, and defining new technical approaches. This role is pivotal in driving projects that make our products better and easier to use for millions of customers.

Key job responsibilities

1. Own complex, cross-organization programs that are transforming our products and constantly improving customer experience worldwide.

2. Drive alignment across senior leaders, engineering teams, and product managers.

3. Collaborate with other TPMs and SDMs on roadmaps, priorities, planning, dependency mapping, forecasting, and tradeoffs.

4. Facilitate regular program meetings and provide updates to senior leadership on project status, milestones, and adjustments

5. Engage with Sr. SDEs and Principal Engineers to evaluate technical decisions.

A day in the life

A typical day might include working with engineers on a solution that improves customer data privacy, followed by working with product management on a document recommending the future direction of a product, and wrap up with a discussion on a new law coming into force in Europe.

You will have a highly visible role, with plenty of opportunity to present to the most senior levels of the Amazon Books organization. And you will work with teams across the globe as we build the next generation of products.

About the team

We are a small team based both in the US and in Europe. Our team is proud of our customer obsession, our ability to dive deep into a problem, and the trust we have earned across all of Amazon Books.

We emphasize teamwork and helping each other out. We love to celebrate success (both our own and other teams') and to learn from our mistakes.

Basic Qualifications

• 5+ years of technical product or program management experience

• 7+ years of working directly with engineering teams experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.