Job Information
Quality Technology Services, LLC Critical Environment Supervisor (Swing Shift) in Ashburn, Virginia
Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)
The Critical Environment Supervisor is responsible for the supervision, tactical execution, installation, repair, and maintenance of electrical, mechanical, and plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This person is responsible to coordinate and integrate all aspects of electrical, mechanical and plumbing maintenance of all natures, maintenance contracting for service to critical equipment, planning for the capital equipment replacement and new construction with direct responsibility of the tactical deployment of the Critical Environment Team. This role is also responsible for team leadership responsibilities including development, on-the-job training, coaching, mentoring, and assisting with staffing job assignments.
This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.
RESPONSIBILITIES, other duties may be assigned. This is a salary position and the hours for this role would be 4pm-12am Mon-Friday. 3 buildings. 7-10 Direct Reports.
Maintains, establishes and implement facility policies, procedures and organizational structure within the boundaries established by management team and corporate policy while ensuring no contradiction in federal, state and local operating regulations or laws
Development of emergency response planning and response management and reporting of incident and emergency situations for all mechanical, associated controls and plumbing systems
Leads, organizes, maintains, monitors, and performs preventive maintenance on all equipment including, but not limited to, refrigeration, heat exchanger, HVAC, electrical, emergency backup systems and hot water systems; monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment.
Oversees work order for Preventative and Corrective maintenance on critical systems and building physical structure. Orders and budgets necessary parts and supervises work to complete all maintenance and perform necessary work.
Supervises, operates and monitors critical and non-critical system equipment and components. Oversees all critical work efforts (including 3rd party contractors) for the safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment.
Leads the response to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns
Reviews and provides inputs in the preparation of and implementation of effective operating budget
Confer with professional operations staff subject matter experts (SME’S) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates
Maintain positive relationships and communication with staff and executive level management
Utilize comparative evaluations between mechanical and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through bench-marking and the utilization of best practices
As qualified, perform Building Management System Console operations
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials
Supervises the team to have a clean and safe workplace
Provide updates and reporting to the Critical Environment Manager and Site Director
Will stand-in for the Critical Environment Manager role as needed
Will be able to supervise with confidentiality and discretion that will foster a positive environment that carries out local and corporate objectives
Supervises, trains, develops, mentors and coaches Critical Environment Technicians.
Has direct reports and establishes performance goals, monitors progress, and leads in ways to enhance their professional development and success of their team.
BASIC QUALIFICATIONS
Technical college degree or equivalent work experience in lieu of degree
Four or more years of data center experience or equivalent experience
Completion of apprenticeship: Mechanical, Electrical, CPR, AED
Journeyman, or QTS cert CET Level III or equivalent
PREFERRED QUALIFICATIONS
Seven or more years of related experience in Data Centers or similar environment (i.e. critical facilities, military etc.)
Two or more years’ experience leading or managing teams
KNOWLEDGE, SKILLS AND ABILITIES
Excellent interpersonal skills with the ability to interface with all levels of the organization
Exceptional customer service
Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required
Ability to manage complex situations during off management hours - single point of contact
Strong written, verbal and interpersonal skills
Ability to function in a team environment
The ability to pass job-related skills assessments based on pre-determined scoring criteria and time frames.
The ability to acquire and apply job-related knowledge within set guidelines and expectations.
Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from <10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.
At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.
We are powered by people.
And we’d like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO Accrual plus additional Paid Volunteer Days
Paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program