Job Description Summary

The T408 Military Field Service Representative will provide on-site technical assistance to Military organizations meeting both business and contractual objectives. In this role the successful candidate will assist the US Navy Fleet Readiness Center, East with overhaul processes, tooling and hardware issues in the maintenance, repair and testing of the T408 helicopter engine.

Job Description

Job Title: Military Field Service T408 Depot Representative

Company Intro/About Us: GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We are committed to pushing the boundaries of aviation technology and innovation, ensuring the highest standards of safety and quality. At GE Aerospace, you will be part of a dynamic team that values collaboration, diversity, and continuous improvement.

Site, Business, OR Functional Area Overview: Working at GE Aerospace means being part of a dedicated team that is passionate about advancing aerospace technology. Our culture fosters inclusivity and innovation, with a supportive work environment.

Role Overview: As a Military Field Service T408 Depot Representative, you will provide on-site technical assistance to Military organizations, meeting both business and contractual objectives. This position is on-site at the US Navy Fleet Readiness Center, East, where you will assist with overhaul processes, tooling, and hardware issues in the maintenance, repair, and testing of the T408 helicopter engine.

Essential Functions and Responsibilities:

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support issues related to the maintenance, repair, and test of the T408 engine.

• Establish and maintain contact to provide ongoing technical and business support to assigned customers.

• Direct customer interaction and coordination utilizing in-depth knowledge of a technical discipline, analytical thinking, and technical experience to execute on contract deliverables.

• Utilize best practices and knowledge of how your area integrates with others; be aware of the competition and the factors that differentiate them in the market.

• Propose different solutions outside of set parameters to address more complicated maintenance and troubleshooting processes with technical variety and/or interdependent production cycles.

• Act as a resource for colleagues with less experience and may lead small projects with low risks and resource requirements.

• Explain information and develop skills to bring team members to consensus around topics within the field. Convey performance expectations and handle sensitive issues.

Required Qualifications:

• Bachelor's Degree from an accredited college or university (or a High School Diploma/GED with a minimum of 4 years of experience in a field service/maintenance position as a Military Field Service Representative).

• Minimum of 3 years of field maintenance, modification, and repair experience on propulsion system products in heavy maintenance, manufacturing, or depot environments.

Eligibility Requirements:

• Ability and willingness to travel as required.

• Ability and willingness to undergo customer-required background checks.

• Ability and willingness to relocate to domestic or international locations to support the needs of the business.

• Ability and willingness to successfully complete all requirements for domestic and international customer assignments.

Desired Characteristics:

• Strong customer interaction and communication skills.

• Strong interpersonal and leadership skills.

• Proven analytical and quality improvement ability.

• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware.

• Ability to work with and make formal presentations to all levels of maintenance, engineering, and management.

• Project management experience.

• Demonstrated ability to lead and influence GE customers and peers.

• Knowledge of the learning process and ability to transfer technical knowledge to less qualified personnel, including the ability to express thoughts in both oral and written communications.

• Ability to work independently, without technical guidance, and perform all required work tasks.

• High degree of tact, diplomacy, and ability to work and cooperate harmoniously with customer personnel.

Additional Information:

• Primary Location: Other NC US

• Scheduled Weekly Hours: 40

• Work Shift: 1st Shift (United States of America)

• Recruiting Start Date: 03/24/2025

• Target Hire Date: 03/24/2025

Closing: Joining GE Aerospace means being part of a team that is dedicated to innovation and excellence in the aerospace industry. Your contributions will have a significant impact on our mission to advance aviation technology and ensure the highest standards of safety and quality. We look forward to welcoming you to our team.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.