Job Information
Hyatt Assistant Director of Operations - Food & Beverage in ATLANTA, Georgia
Description:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on demonstratingCarein all aspects of their role.
The Assistant Director of Operations - Food and Beverage is responsible for overseeing and directing the leaders of the Food & Beverage Function including Event Services (Banquets).
Duties include:
Responsible for management of the overall Food and Beverage operations
Implement and maintain F&B sales/marketing programs
Direct and oversee training/learning/development
Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and colleague satisfaction
Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
What you can expect:
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including : medical health care (after 30 days), free colleague meals during shifts, paid holidays, vacation and sick leave, discounted and complimentary rooms at Hyatt’s across the globe and much more!
Qualifications:
6 years or more of progressive hotel Food and Beverage experience
Candidate must have a flexible work schedule including weekends and evenings
Service oriented style with professional presentations skills
Proven leadership skills
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear and concise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Experience implementing new F&B concepts
Primary Location: US-GA-Atlanta
Organization: Hyatt Regency Atlanta
Pay Basis: Yearly
Job Level: Full-time
Job: Administrative
Req ID: ATL007129
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.