Role Overview

Sodexo has an opening for a Manager, Employee Relations to join our team. The successful candidate will support the enterprise HR shared service delivery model by responding to and resolving escalated human resource incidents.

Primarily responsible for providing guidance to management in all areas of Employee Relations, with special expertise in guiding managers through the evaluation and investigation of employee performance issues and application of appropriate disciplinary action including constructive counseling, up to and including termination. Responsible for implementing, coordinating and/or administrating HR programs, policies and procedures. Participate in HR initiatives and special projects.

This position is fully remote. Incumbent will support locations and should reside in the Eastern or Central time zones.

What You'll Do

The successful candidate will:

• Demonstrate ability to obtain all necessary factual information, apply experience to interpret key issues, determine policy and process applicability and communicate recommendations.

• Work with managers/supervisors to ensure Operations-prepared documentation is thorough and accurate; identify inadequacies and provide coaching to improve future documentation.

• Accurately document case work and response within case management system to ensure comprehensive audit trail.

• Use subject matter expertise in coaching and counseling to effectively advise managers on appropriate corrective or disciplinary measures in support of business strategies and Company policy and to provide guidance to employees on escalated employee concerns.

• Partner with the Labor Relations, Law Department, ER Center and other corporate HR resources as necessary to ensure effective case management and resolution.

• Effectively identify issues that may give rise to harassment, discrimination or retaliation claims and escalate to appropriate resources for investigation.

• Support units with background check issues, in partnership with Corporate Security and Legal.

• Visit Company locations, as needed, contact supervisors, review policy manuals, and consult with other subject matter experts in the Company as necessary to assist in resolving complaints within established SLAs.

• Participate in various HR initiatives and special projects.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Is this opportunity right for you? We are looking for candidates who are/have:

• Bachelor’s degree or equivalent experience.

• SHRM or HRCI Certification preferred

• Three years of experience, preferred in Human Resources related field with employee relations focus

• Possess strong knowledge of laws that govern employment and clear understanding of when to involve the Law Department in resolving issues.

• Bi-lingual - Spanish preferred

• Experience providing guidance in a Union Environment

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degreeor equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years of Human Resources experience

Location US-MD-NORTH BETHESDA | US-MA-Boston | US-CT-Hartford | US-RI-Providence | US-MD-Baltimore | US-PA-Philadelphia | US-GA-Atlanta | US-IL-Chicago | US-TX-Houston | US-OH-Cleveland | US-TX-Fort Worth | ...

System ID 979137

Category Human Resources

Employment Status Full-Time

Posted Range $56300 to $103620

Company : Segment Desc CORPORATE STAFF

Remote