The Operations Administrator will provide support to Operations Managers by providing essential administrative and operational assistance.

Key Contributions of the Role

• Compile and analyze labor and cost data to assist in financial reporting.

• Generate comprehensive operations reports to support decision-making processes.

• Assist payroll processes by providing necessary support to management.

• Assist with planning and coordination of operational activities.

• Support Help Scout communications to ensure effective customer service.

• Manage purchase orders and process invoices accurately and efficiently.

• Coordinate the distribution of associate identification badges.

Requirements

• Minimum of one year of recent administrative experience in a high-volume business environment is essential.

• Strong verbal and written communication skills.

• Exceptional attention to detail with the ability to organize tasks and meet deadlines effectively.

• Proficient in operating standard office equipment, including computers, copiers, fax machines, and 10-key calculators by touch.

• Advanced proficiency in Microsoft Windows, including Outlook, Word, and Excel is preferred.

• High school diploma, or relevant experience may be substituted for formal education.

Aligning With Our Values for Success

• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.

• Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.

• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business needs, job requirements, individual qualifications, and merit.