About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The IT Systems Engineer II provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network as well as network support for two (2) geographically separated Network Operation Centers (NOC). The IT System Engineer II is operationally responsible for all IP and network management applications associated with the IP and transport platforms and maintaining 100% availability of IP and Network Management services in engineering and operations environment.

Location

Colorado Springs, CO

The Main Responsibilities

• Perform Transport Network Management functions in engineering and operations environment; operates as a technical SME.

• Work Tier-2 trouble escalations for SONET, OTN, and DWDM troubles.

• Trouble shoot and coordinate Tier-2 Network Implementations projects; services as technical POC for service Provisioning, configurations, and Test and Turn-up processes. Interface with Lead Engineers with network requirements and designs.

• Work and coordinate Tier-2 Network deactivation and decommission of Transport SONET, OTN, DWDM transport devices.

• Write and maintain technical operational documentations and SOP for Transport discipline supporting the NOC.

• Develop and maintain Circuit Layout Records, Network Diagrams, and other supporting documentation. Review and provide feedback to network as-built, Engineering Development Plans, and configuration management drawings.

What We Look For in a Candidate

Basic Qualifications:

• On-call after hours/on-call support as required.

• Expected to work in a shift environment in support of 24x7 operations.

• Up to 10% travel can be expected.

• Must have technical skills and experience in the OTN/SONET/DWDM profession.

• Operate and accomplish technical tasks with minimum guidance.

• Requires a Top Secret/SCI clearance.

• Security+ or equivalent IAT/IAM/IASAE Level 2 of DOD 8570.1 is required.

Preferred Qualifications:

• Bachelor’s degree or equivalent experience in an Information Technology field.

• At least 5 years of experience in a network management environment.

• Demonstrates a high level of proficiency in the OTN/SONET/DWDM profession and is required.

• Expertise in the uses of network management protocols, tools and products such as One Control, MCP, DNA, Remedy.

• Fluent in the use of Microsoft Office tools to include Outlook, Excel, Word, PowerPoint, and Visio.

• Ciena OC-A certification is preferred.

• High level knowledge of DWDM, SONET, OTN, and TDM technology.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$88980 - $118630 in these states: CO.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335249

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

88980

Salary Max :

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

10/15/2024