Description

-Will facilitate training sessions utilizing a facilitator guide (they wont need to create anything) + teaching emotional intelligence

-Provide consulting and guidance to cross-functional partners on best practices for presenting and facilitating effective presentations and training.

-Will conduct new hire orientation

-Assist with project management processes to successfully deliver learning and development programs.

-80% Facilitation and 20% Administration

As the L&D Specialist, you should have strong interpersonal and communication skills to work effectively with stakeholders. Your critical thinking and problem-solving skills will be essential in developing innovative learning and development initiatives. Demonstrated experience in creating a positive and supportive learning environment, as well as the ability to create engaging and interactive e-learning modules, workshops, and other learning resources, will set you apart.

Training & Facilitation

-Develop and deliver the new hire onboarding program, including feedback loops, mentoring programs, leadership development training, professional development training, on-the-job training, and job

-Develop and conduct job-focused new hire orientation and training for staff, including creating training procedures, workbooks, knowledge checks, job aids, professional slide decks, and additional study resources. Continuously analyze the effectiveness of

-Assess training programs within the LMS to ensure they enhance employee knowledge, skills, and abilities for their current

-Schedule, coordinate, and prepare training/development activities and programs (onsite, remote, & hybrid).

-Provide consulting and guidance to cross-functional partners on best practices for presenting and facilitating effective presentations and training, as

-Assist with project management processes, including project execution to successfully deliver learning and development programs and processes.

-Content & Resource Development and Compliance

-Assist the Instructional Designer in creating dynamic learning and development resources to meet individual employee learning styles & schedules (microlearning, asynchronous resources, video, audio, etc.).

-Regularly review and revise resources to ensure content is accurate, up-to-date, and meets the current needs of the employee and organization.

-Track and record training activities and prepare training reports and metrics for the AVP Experience & Engagement, as requested.

-Remain current with policies, procedures, technologies, current practices, and stay abreast of emerging trends in adult learning to ensure consistency of best practices in educational and developmental programs.

-Monitor and update materials, as needed, to ensure compliance with current processes, procedures, regulatory guidelines, and adult learning best practices to ensure training accuracy and effectiveness.

-Business Acumen

-Develop an understanding of stakeholder needs for training and work to design and develop necessary facilitation strategies and pivot, as necessary.

-Serve as Subject Matter Expert (SME) for education and training by collaborating with other departments to ensure timely information exchange, positive interaction and minimal negative impact.

-Leverage available data and field feedback to track education-related trends and collaborate with the AVP Learning & Development to determine appropriate corrective action, as needed.

-Administrative Support

-Oversee learning systems to ensure LMS and KMS content remains accurate and up-to-date. This includes:

-Uploading and archiving training content within the LMS in accordance with department standards

-Performing routine user testing to identify errors

-Enrolling learners in training sessions and updating learner transcripts in the LMS

-Posting relevant news, events, and updates on the intranet home page

-Uploading, editing, and maintaining policy and procedure information in the KMS

-Regularly retrieve, compile, and analyze LMS and KMS data to provide insight on issues, trends, and system usage and effectiveness.

-Serve as an ambassador for the Talent Management Department, ensuring all communications and learning initiatives foster a positive employee experience by:

-Preparing training classrooms and materials for training events, projects, and stakeholder meetings

-Maintaining training supplies and placing orders, as needed

-Providing training communications and requests to various departments, employees, managers and leaders

-Supporting employees with navigating and utilizing the features and functionality of the intranet, KMS, and LMS

-Monitor and resolve learning system requests by routing and escalating cases to the appropriate case responders, while promptly and professionally addressing employee support requests and inquiries.

-Prepare, proofread, and edit internal communications, such as presentations, process flows, graphics, training guides, newsletters, articles, and

-Ensure compliance with data privacy, program governance, brand standards, and security

-Attend vendor meetings, training sessions, and internal system trainings

-Support new and ongoing departmental initiatives, programs, systems, and projects.

Skills

facilitating, training, public speaking, learning & development, financial services, banking, certified professional learning & performance, cplp, learning management systems, lms

Additional Skills & Qualifications

Diploma required. Bachelors Degree preferred.

2 years of facilitating experience

Banking & Financial Services is a huge plus

Must know how to relay content to different types of learners

Pay and Benefits

The pay range for this position is $75000.00 - $85000.00

Community Involvement, will be local to Austin, Texas.Company values transparency. Collaborative Environment

Workplace Type

This is a hybrid position in Austin,TX.

Application Deadline

This position will be accepting applications until Jan 30, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.