Description

We are offering a contract for an Administrative Assistant role in the Local Government industry, specifically located in Baltimore, Maryland. This role will involve a variety of tasks such as responding to customer inquiries, managing administrative duties, and supporting a dedicated parking program.

Responsibilities:

• Facilitate efficient communication by answering departmental phones, logging calls and voicemails, and relaying all messages to departmental staff.

• Prioritize customer service by interacting with customers to answer questions, provide requested information, and track relevant issues or concerns.

• Conduct data management tasks by using computer software and programs to research and update as required.

• Support digital correspondence by responding to emails when instructed and required.

• Execute administrative duties such as preparing and creating address and file folder labels, and making copies of departmental forms and paperwork.

• Ensure accurate record keeping by preparing recordkeeping files for the department.

• Aid in mailing tasks by adhering address labels to envelopes and filling envelopes with RRDP materials.

• Conduct research to compile data and information as required.

• Maintain open communication with peers, the public, as well as management.

• Perform other assigned administrative tasks.

Requirements • Minimum of 1 year of experience in an administrative role

• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint

• Experience with answering inbound and making outbound calls

• Ability to provide high-level customer service

• Skilled in data entry tasks

• Ability to handle email correspondence professionally and efficiently

• Experience with scheduling appointments

• Knowledge of local government operations is preferred

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment

• High school diploma or equivalent education level TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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