The Office of Strategy Management (OSM) is hiring a Sr. Business Analyst (SBA) to serve on a growing team in the Whiting School of Engineering (WSE) at Johns Hopkins University (JHU). OSM has a three-pronged strategic approach: support documentation and implementation of departments in achieving their strategic goals, manage and track strategic projects and initiatives, and identify and foster international relationships.

The Sr. Business Analyst will be responsible for managing key projects and initiatives, analyzing and interpreting business data, and leading other OSM programs and partnerships. The SBA must be able to prioritize competing demands to meet required deadlines, work with WSE leadership, faculty, and staff, while independently managing complex projects. They must be able to produce high-quality written reports and present complex information to colleagues and university leadership. As a member of a small, nimble team, they will identify and execute opportunities for improved efficiencies, analyze reports, and create systematic process of comparing and measuring an organization’s performance, practices, processes, or products against those of competitors or industry leaders, while making strategic recommendations.

Specific Duties & Responsibilities

Analytics & Problem Solving

• Expertise in various methodologies (e.g., Business Process Management (BPM), Lean, Six Sigma, Agile) to approach typical and complex situations while being able to adapt to changing circumstances and new requirements. (While experience in these areas is preferred, training may be provided as applicable.)

• Conduct executive level stakeholder interviews related to data analysis, data interpretation, and process design to identify, recommend, and solve business problems.

• Lead data analysis by ensuring efficient data collection, instructing on analytical choices, conducting research and summarizing conclusions and recommendations to produce high-quality deliverables.

Managing Projects and People

• Manage activities to complete assigned work efficiently which includes delegating and using appropriate project and divisional resources.

• Lead projects with program and functional managers to develop deliverables, briefings, presentation and workshop materials, infographics, and analyses, among other tasks.

• Advanced knowledge of financial, business, and technological practices around the university to effectively support projects.

• Manage the assessment of change readiness among stakeholders, identifying and helping mitigate implementation barriers and risks as needed.

Stakeholder Relationship Management

• Independently lead stakeholder interviews and/or design sessions by running well organized meetings.

• Establish credibility for the project by proactively building strategic working relationships.

• Pro-actively seek stakeholder input and cooperation while ensuring project goals are met.

• Effectively obtain stakeholder feedback and appropriately respond to their concerns.

Professional Acumen

• Demonstrate JHUs cor e values as well as a high level of self-awareness to respond to all situations and people with poise, professionalism, and appropriate communications.

• Communicate effectively and appropriately influence various audiences and levels of project leadership including risks and recommendations to project management.

• Develop and implement tools, training, methodology, or other programs for the stakeholders and/or the project.

Additional Knowledge, Skills, & Abilities

• Outstanding leadership and analytical skills, excellent problem solving and critical thinking skills, and strong written and oral communication and presentation skills.

• Advanced organizational skills and the ability to manage multiple projects/assignments simultaneously in a fast-paced work environment.

• Knowledge of process mapping and experience using process improvement methodologies (e.g., BPM, Lean, Six Sigma, Agile).

• Mastery of Microsoft applications (e.g., Word, PowerPoint, Excel, Visio).

• Working knowledge of Asana.

• Capacity to quickly earn the trust of others, facilitate meetings, and develop positive working relationships across the University and School.

• Ability to work independently, efficiency with enthusiasm, and diplomacy both individually and as part of a complex team effort.

Minimum Qualifications

• Bachelor's Degree in related field.

• Three years of related experience.

• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience in higher education, financial analysis, project management, student services (particularly academic advising, billing, registration, and/or financial aid), and/or consulting experience.

• Experience successfully executing business process redesign, requirements gathering/analysis, and data gathering and analysis responsibilities.

Classified Title: Business Analyst

Job Posting Title (Working Title): Sr. Business Analyst

Role/Level/Range: ATP/04/PD

Starting Salary Range: $62,900 - $110,100 Annually (Commensurate with experience)

Employee group: Full Time

Schedule: M-F, 8:30 a.m. to 5 p.m., with occasional evening and weekend work to attend events

Exempt Status: Exempt

Location: Hybrid/Homewood Campus

Department name: ​​​​​​​Office of the Dean

Personnel area: Whiting School of Engineering

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.