Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: EM (Emerging Market) Regional Service Delivery Manager, Invoice to Pay (I2P) is responsible for overseeing the management of invoice to pay transactional processes for a specific geographic region. The Manager will assess I2P processes and identify improvement needs while managing regional I2P activities, including, if applicable, partnering with Xylem third party outsourced services provider. This role will also support efforts around process improvement and strengthened compliance in the general I2P process. The position reports directly to the Sr Manager - Global Service Delivery I2P.

Essential Duties/Principal Responsibilities:

• Manage resources, performance levels, and development plans for I2P business continuity.

• Monitor, review and evaluate I2P Service outputs, methods, and procedures.

• Assist I2P Service Delivery Operation within business units/ local hub(s)/ 3rd Party to identify and resolve problems.

• Ensure I2P work is performed accurately, and timelines are met.

• Partner and build relationships with regional controllership team, and if applicable with 3rd party outsourced services provider to create a collaborative environment.

• Establish and maintain internal stakeholder partnerships, especially with Procurement and Finance Controllership organizations.

• Identify, maintain and monitor Service Level Agreements (SLAs) and performance against I2P key performance indicators (KPIs) to drive the function to achieve targeted objectives.

• Ensure compliance with company policies, accounting standards, and regulatory requirements.

• Drive continuous improvement initiatives to enhance the efficiency, accuracy, and effectiveness of accounts payable processes.

• Oversee invoice to pay process ensuring adherence to compliance controls.

• Perform other tasks, duties and responsibilities as assigned (i.e., back-up other team members as needed, etc.)

• Liaise with internal technical, admin team or third-party technical solution providers to assist with enhancements, break/fix, etc.

• Coordinate both internal and external audit requests.

• Provide inputs to Global Process Management and Transformation team, as it relates to operational improvements.

• Contribute and support implementation of future Target Operating Shared Services

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Solid multi-year experience in Accounts Payable (5 years+)

• Experience working in a shared service center accounts payable environment.

• Experience managing outsourced service providers (nice to have).

• Accounting, Finance, or related Business degree

• Strong analytical abilities to identify issues.

• Self-starter who can prioritize tasks and manage deadlines, navigate and be successful in a fast-paced, dynamic work environment as well as work with minimal oversight.

• Demonstrate both the ability and motivation to work collaboratively in a team environment, across functions.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.