Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance.

• Implement and manage branch side Switch - VLANs, VTP, and trunking, Ensure network availability, performance, and security.

• Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP.

• Provide L1 support for branch networks, resolving hardware and software issues for Network devices.

• Ensure branch network devices are compliant with customer security policies.

• Participate in network upgrades, migrations, and projects.

• Collaborate with cross-functional teams to resolve network-related issues.

• Identify and resolve network-related issues using logical troubleshooting methodologies.

• Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers.

If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies.

Your Future at Kyndryl

At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Monitoring of Network links and devices like Router, Switches

• Good Understanding of Routing and Switching technology

• Troubleshoot skill for Medium Complexity incidents.

• Configuring routers and switches.

• Identifies problems and errors prior to or when they occur and provide the resolution.

• Enterprise network maintenance

• Individual should be minimum of 5 years of relevant experience working in a 24/7 banking & finance Data Centre environment.

• Production experience deploying, configuring, troubleshooting and operational maintenance of large-scale Router, Switch deployments.

• Hands on experience – Hardware Module, Installation, Configuration, Troubleshooting for the following listed Routers and Switches

• : ASR 1000,1002,1006, Cisco ISR 4451 2900, 1900 and Juniper MX series

• : Nexus 93180 and 93108 ,9508,7010, 9300, 3850, 2960XR, Juniper QFX and EX series.

• Experience in configuration & troubleshooting of CE1 links and backup technologies for remote locations i.e. VSAT, RF & 3G and 4G connectivity.

• Sound knowledge of MPLS deployment, configuration and troubleshooting for Large Enterprise Network.

• Sound knowledge of IPSec VPN (IKEv1 and v2), GetVPN and GRE tunnel configuration and troubleshooting for Large Enterprise Network.

• Sound knowledge of BGP, OSPF, EIGRP routing protocol implementation configuration and troubleshooting for Large Enterprise Network.

• Sound knowledge of VPC, EtherChannel, STP, redundancy protocols, Trunking protocols, configuration and troubleshooting of various switching loops.

• Working knowledge in SD WAN.

• Working knowledge on how BSNL/MTNL/Airtel/JIO/Sify/TCL infrastructure works for their customers’ WAN links.

• Experience with high availability protocols such as HSRP, VRRP, etc.

• Experience in working with Cisco Firepower, Checkpoint Firewall, FortiGate firewall and NAT policies (1000+ rules)

• Knowledge about implementation, monitoring and troubleshooting of Aruba Clear-pass Tacacs/Radius technologies.

• Knowledge of Cisco EXE/IOS/NXOS secure configuration and knowledge of security vulnerabilities, threats, and attacks mitigation.

• Application Centric Infrastructure (ACI) deployment and data center experience

• Experience with design and implementing Software Defined Network (SDN) and large complex networks

• Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC,Mandatory Technical Certification: any one of the followingCCNA/CCNP/JNCIA /JNCIP /Other Industry leading OEM Professional level Certification related to Routing and Switching.

Preferred Technical and Professional Experience

•Application Centric Infrastructure (ACI) deployment and data center experience

•Experience with design and implementing Software Defined Network (SDN) and large complex networks

•Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC,

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.