Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.

Your Role

As an Air Logistics Specialist Safeguard, you will provide operational support and perform clerical tasks that aid business operations. You will be responsible for executing operational processes, maintaining quality and productivity targets, and supporting data analysis, improvements, and optimizations.

Your Responsibilities

• Develop and refine processes within the company system.

• Participate in training to enhance skills.

• Provide exceptional customer service via telephone or electronic communication.

• Communicate clearly and effectively with the team.

• Proactively identify and resolve process issues.

• Meet productivity and quality objectives.

• Proactively anticipate and address problems with processes, executing improvement actions.

• Provide operational support as needed.

• Assist with the migration process by speeding up training and receiving new processes.

• Support analysis of improvement points in processes, leadership, and optimization.

• Follow established work instructions, guidelines and SOPs.

• Comply with the company policy manual.

• The schedule we offer: Monday to Friday 7:45am to 4:45pm Training on-site, WFH.

Your Skills and Experiences

• Knowledge of KN Quick processes, systems, operations, products, and services is a plus.

• Experience in Freight Forwarding is a plus.

• Familiarity with Continuous Improvement (CI) tools.

• Intermediate to advanced Excel skills.

• Advanced English proficiency.

• Flexibility to adapt to changing environments.

• Problem-solving orientation.

• Schedule flexibility.

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.