About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead Benefits Analyst provides analysis and expert consultation for benefits programs, with emphasis on disability and leave benefits. Develops resolutions to complex problems that require frequent use of creativity. Review business needs, trends and data to help drive effective decision making and advancements of benefits programs. Creates progressive and innovative solutions for a wide variety of complex projects involving the design, financing, delivery, ongoing management and communication of the full spectrum of disability and leave benefits. Work is accomplished without considerable direction.

Work Location

This is a fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities

• Execute day-to-day operations of company benefit plans in areas such as communication, compliance, multiple vendor selection/management, renewal negotiations, financial modeling related to cost, and customer service associated with plans.

• In-depth knowledge of laws that affect benefits. This includes ERISA, IRS, HIPAA and DOL regulations and reporting requirements (may also include COBRA and Section 125). Must be able to apply knowledge to both daily tasks and project management as the laws relate to Health and Welfare and Retirement benefits.

• Performs data analysis, identifies trends, models different processes and recommends solutions. Develops and maintains analytical tools, reports and dashboards.

• As a benefits subject matter expert (SME), provides oversight of employee benefit programs, ensures compliance and resolves escalated, complex benefit issues and questions.

• Collaborates with cross-functional teams and key stakeholders to understand business needs, current workflows and practices.

• Leads or participates in projects that drive innovation, quality, value and/or better service to participants.

• Develops and provides benefits focused presentations and trainings for participants.

• Assists in the development of bargaining proposals for benefits and analyzes union benefits proposals.

• Participates in due diligence and integration activities relating to benefits for mergers and acquisitions.

• Ensures that benefit policies, procedures, plan documents and operations are up-to-date and in compliance with all organizational policies, state and federal laws and other regulatory agencies.

• Effectively collaborates with third party vendors to ensure that agreed upon service levels are met and any participant issues are promptly addressed.

• Reviews benefit policies for accuracy and monitors service level agreements to ensure compliance with negotiated terms and conditions.

• As the global benefits subject matter expert (SME), resolves escalated benefit issues and questions.

• Participates in due diligence and integration activities relating to benefits for mergers and acquisitions.

What We Look For in a Candidate

• Consulting level Typically with 6+ years of experience. Bachelor's Degree. 4+ with a Master's Degree

• Strong Human Resources/Benefits background

• Analyzing Information; Reporting Skills

• Benefits Administration

• Vendor Management

• Developing Standards and Processes

• Advanced knowledge of Microsoft Excel, PowerPoint, and Word.

• Knowledge of Payroll/Benefit technology systems and data interface experience

• Strong presentation skills, both verbal and written communications.

• Capacity to manage multiple tasks while using strong reasoning and analytical skills.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI

$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336427

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

02/11/2025