Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

As AT&T Technology Risk Issues Management Lead, you will be responsible for managing how AT&T Technology Services responds to control deficiencies and excessive residual risk. Increasing levels of regulatory requirements demand additional risk management rigor, and we must implement highly resilient, reliable, and effective solutions that meet and in some cases exceed performance standards found in other information rich industries. You will support Technology Risk initiatives across the business and advocate for best practices, while incorporating an independent oversight lens. You will utilize risk-based management to integrate information and technology risk processes into the way AT&T operates.

Reporting to the Associate Director of Technology Risk as an Individual Contributor, you will be responsible for supporting the design, build, implementation, and operation of a leading issues management program. You will help ensure that AT&T has the right methodologies, processes, technology, and reporting capabilities to enable effective management of technology issues and provide senior leadership with visibility into residual risk exposure and issue remediation performance.

Responsibilities

• Support the design, build, implementation, and ongoing management of the technology issues management program, including the:

• Methodologies (e.g., ratings, valid responses, validation)

• Processes

• Engagement model

• System(s) of record

• Reporting capabilities

• Develop and manage Technology Risk issues management key performance indicators

• Publish recurring reporting to inform executive leadership of residual risk exposure as well as issue remediation performance

• Support issues scenario analysis through modeling

• Support Tech Risk teams responsible for risk monitoring, periodic controls testing, evidence collection, remediation and audit readiness efforts

• Develop strong relationships and interact with Senior Leadership, Business Unit Heads, Global Functions, Internal Audit, External Regulators, Legal and Compliance, Privacy and IT teams to coordinate activities

• Develop and deliver executive-level IT risk presentations to describe residual risk exposures and remediation actions required

• Represent AT&T’s interests to appropriate industry and standards forums and advise the Associate Director of Technology Risk concerning relevant topics and trends

Qualifications

• 5+ years of work experience in issue remediation, issues program management, and issues reporting at a global company

• 5+ years of work experience in multiple industry risk, control and governance disciplines (e.g. Risk Management, Audit, Information Security, Regulatory Compliance)

• Experience designing, implementing, and sustaining issues management programs, including:

• ServiceNow GRC solutions issues management design, configuration, and administration

• Issue data architecture, model, and management

• Issue methodologies (e.g., rating, responses, remediation planning, validation)

• Issues governance

• Issues management process and procedures, including engagement model

• Issue training and awareness

• Issue validation / control testing

• Issue insight generation, including data analysis & visualization, KPIs and monitoring, and scenario modeling

• Issue reporting

• Experience with the following technologies strongly preferred:

• ServiceNow GRC capabilities (e.g., Integrated Risk Management)

• Microsoft Power BI for risk data analysis, visualizations, and dashboarding

• Strongly-rated skills in:

• Project management

• Problem solving and program execution.

• Client relationship management experience, communication, and influencing.

• Knowledge of information and technology risk management policies, methods, standards, frameworks, tools, and processes (e.g. COBIT, NIST, ITIL) as well as knowledge of compliance, legal, internal / external audit & regulatory requirements (e.g., SOX, PCI)

• Adept at creating structure from ambiguity to deliver repeatable and sustainable results.

• Effective at navigating large corporations and governance structures.

• Ability to prioritize and drive difficult decisions among business partners.

• Ability to attract, develop, and retain high performing teams.

• BS or advanced degree preferred.

Supervisory:

No.

Our Lead Cybersecurity, I ssues Management Lead - Technology Risk earns between $143,800.00-$215,800.00 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected.

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

USA:TX:Dallas / Four AT&T Plaza (311 S Akard St) - Adm:311 S Akard St

Salary Range:

$128,400.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status