About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title: Change Manager

Location: Belgrade, Serbia

Grade: 10

Position Summary & Key Areas of Responsibility

An opportunity has arisen within our organisation for a Change Manager to join our team.

The role requires an individual with good experience in IT with a passion for Change Management. The candidate should have a keen interest in IT Technology and how it can be utilised to support efficient, successful Change.

Typical activities include but are not limited to;

• Managing the change queue: Efficiently overseeing the flow of changes, ensuring they are executed effectively and align with organizational goals.

• Facilitating Change Advisory Boards (CABs): Leading these vital groups to review and make informed decisions on change requests, playing a crucial role in the decision-making process.

• Prioritizing changes: Aligning changes with business objectives to ensure they add value, demonstrating strong problem-solving skills in balancing various factors.

• Conflict resolution: Utilizing problem-solving skills to address and resolve disputes related to changes, maintaining harmony and alignment with business objectives.

• Documentation & reporting: Keeping a detailed record of changes, their impacts, and outcomes is an essential aspect of transparency and accountability in Change Management.

The role is cross functional and the successful applicant will work with many peers located across the globe in an array of disciplines including senior stakeholders.

The requires the candidate to work NAMER business hours

Previous experience working within a Global organisation would be beneficial

Basic Qualifications / Skills

• Bachelor’s Degree (Computer science or similar)

• Minimum 3 year of related experience required

• ITIL Foundation

• Excellent interpersonal skills including excellent written and verbal communication

• Excellent time management skills and the ability to organise your personal workload to meet objectives

• Ability to learn at a rapid pace, desire to go the ‘extra-mile’ consistently

• Knowledge of ITSM tools such as BMC Remedy, Service Now.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.