Description

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

The Program Manager within the Program Management Office (PMO), reporting to the Leader of PMO, independently owns and drives the execution of a critical program within Global Procurement Organization's (GPO). This role manages difficult, cross-functional projects across multiple teams, partnering with stakeholders and managers to secure resources, scope efforts, and set project priorities aligned with program goals. You will drive crisp decisions and clear blockers while maintaining strategic trade-offs between time, quality, and resources.

Working closely with GPO Leaders and Pillar single-threaded leaders (STLs), you will transform business requirements into clear documentation, optimize cross-team processes, and ensure successful project outcomes. You will proactively identify and mitigate risks, manage program communication, and improve operational excellence across teams. Success in this role requires strong business acumen, excellent stakeholder management skills, and the ability to influence decisions through clear, data-driven communication to senior leadership.

Key job responsibilities

Candidates must have:

• Strong understanding of performance improvement methodologies, root cause analysis, and change management is required.

•Demonstrated ability of executing multiple complex projects to successful completion is required.

•Experience working cross functionally with tech and non-tech teams.

•Experience implementing process improvement initiatives using data and metrics.

•Experience building processes, project planning, and schedules.

•Experience using PM tools (i.e., Asana, MS Project, etc.).

•Experience defining program requirements and using data and metrics to determine improvements.

•Approximately 30% travel

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience using data and metrics to determine and drive improvements

• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.