Description

This role is a business critical Program Manager III role in the Ops Integration team, which is a central function in Supply Chain for Amazon.in, focused on managing customer order splits and engage with business stakeholders across category teams for A.in to drive strategic initiatives like Units per Purchase and Units per box for Amazon India. This role reports directly to a Sr.Manager Supply Chain and is an individual contributor role.

Key job responsibilities

Key job responsibilities is to drive down the order Splits for Amazon.in on an ongoing basis, using all input parameters across inventory stocking at FCs(both Amazon & External) , technology tools, working with the relevant category partner teams to drive customer order behavior on the platform to support driving up Units per Purchase and Units per Box.

The role requires complete ownership end to end of the Splits program for A.in and reports to the Supply Chain Ops Integration Sr Manager. It requires ongoing engagement with operations and business stakeholders at a senior level, working closely with stakeholders to define goals and deliver to them year on year.

About the team

The Ops integration team is a central team within IN Ops focused with multiple pods - Packaging, Reusable Containers, Splits, On Package Advertising and Sustainability. The Splits program focuses on packaging splits reduction initiatives and has a direct bearing on customer experience and profitability. Stakeholders include leaders at L8 at FC and VP level at IN market place plus Directors, Sr Managers and peers. Skill requires sharp data analysis, interpretation and articulation with stakeholders and safeguard the tenets of the program through engaging with the stakeholder. It is a high visibility role with high impact.

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field