Job Information
CompuCom Deskside Technician in Berkeley, California
Find out why CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!
Our client has a brand new opportunity for a qualified Deskside Technician to join their team onsite in Berkeley, CA. This technician will, under general supervision, perform a variety of routine technical and clerical information systems support tasks involving the operation, installation, maintenance, and trouble-shooting of personal computers, applications, terminals, mini-computers, hardware, and associated systems; performs related work as assigned.
Duties and Responsibilities:
Answers the Service Desk phone
Installs and tests computer hardware, equipment, and software applications; provides technical assistance to computer users relating to installation problems
Provides basic user technical support and answers questions and provides information via the help desk or in person
Maintains detailed installation, upgrade, relocation, and removal records / documentation from work orders and user requests
Troubleshoots hardware and equipment problems and corrects or calls appropriate service organizations; may perform minor repairs
Skills and Qualifications:
Knowledge of installing new hardware and printer set up and loading new and upgraded software
Knowledge of troubleshooting hardware and software problems and making minor modifications and repairs
Windows 10 and 11, iOS
Familiar with Intune and mobile phone enrollment and setup
Familiar with Active Directory
Ability to make sound independent decisions within established guidelines
Effectively communicate with users both orally and in writing
Establish and maintain effective working relationships with those encountered in the course of the work
$28.00 - $30.00 per hour
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™ Supports Equal Employment Opportunity CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
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CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.