The HR Business Partner Lead Analyst supports HR Business Partner staff in projects, HR initiatives, enterprise – wide initiatives, data and reporting needs, as well as day to day responsibilities including hiring and onboarding processes and Workday requests. Provides basic process support, training on HR Systems, and assists with escalated employee service center issues. Supports key HR processes for the HRBP team such as Talent Review, Promotions, Comp Planning, etc. Completes day-to-day Human Resources tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from client groups.

Primary Responsibilities:

Reporting:

• Prepares HR monthly and quarterly reports and metrics, garners insights and shares findings/trends with broader HR teams; includes census data, retention rates, exit interview data etc.

• Prepares monthly and quarterly talent strategy scorecard and status updates.

• Prepares monthly and quarterly diversity scorecards for each of the respective client areas.

• Supports the Cigna Standout Program; completes monthly reporting and assists HRBP’s in driving education and participation of the program.

• Completes the preparation and analysis of the employee survey data; prepares presentation materials in partnership with the HRBP for their respective client groups.

HR Support:

• Provides support to HR teams and enterprise initiatives – including, but not limited to, talent review, compensation planning, and leadership development.

• Partners with HR Operations on certain initiatives and projects such as maintaining the HRBP Alignment Roster.

• Supports HRBPs for client specific business initiatives/projects.

• Manages inquiries and requests from internal and external customers; includes responding to employment verification, visa requests, and manager and employee inquiries/issues.

• Resolves non-routine, escalated issues as appropriate; including payroll, benefits, and policy issues in coordination with the Employee Service Center.

• Prepares, analyzes and consolidates data for HR initiatives- spans and layers, talent cards, talent review, hiring requests, training programs, compensation.

• Assists HR leaders in organizing and managing resources/processes to achieve project/program objectives within scope, quality, and time constraints.

• Supports the development of On Boarding materials for senior leaders.

• Supports the development of talent review materials and compensation / rewards planning materials.

Qualifications:

• Bachelor's degree or equivalent experience

• Prior HR experience required; 3+ years of general HR experience

• Project Management experience preferred

• Advanced Microsoft Offices skills, general technical proficiency in other office related tools, and demonstrated ability to produce executive level documents in PowerPoint, Excel and Word. Workday and Tableau experience preferred.

• Desire and aptitude to advance into an HR Business Partner role.

• Self-starter with excellent organizational skills and ability to work independently, remain focused and execute work with minimal supervision, able to multi-task effectively.

• Conscientious, detail-oriented individual with a passion for accuracy and the ability to maintain a high degree of confidentiality.

• Ensures professionalism and confidentiality is maintained in all interactions – written and verbal.

• Meeting planning skills and demonstrated budget tracking/analyses skills.

• Proactively anticipates needs of the team.

• Requires interpersonal and political savvy, organizational agility, ability to learn and apply quickly, and ability to set and manage multiple priorities.

• Ability to keep deadlines straight and prioritize work accordingly.

• Ability to navigate the organization and maintain strong relationships with key individuals.

• Ability to navigate the organization with a high degree of professionalism.

• High level of interpersonal skills and positive attitude; ability to work with all levels of employees and contractors and able to handle sensitive and confidential situations in a professional manner.

• Ability to handle emotional employees with empathy, and respond to employees with a customer centric approach

• Ability to learn, understand and effectively navigate organizational structure to accomplish duties.

Competencies:

• Action oriented

• Resourcefulness

• Collaborates

• Build Networks

• Organizational Savvy

• Self-Development

• Situational Adaptability

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner

consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.