Job Description

Will be part of the Americas Cloud Hardware Support Program Office driving operational excellence across OCI regions.

We are looking for problem solvers with strong analytical skills and ability to make data-driven decisions while navigating ambiguity. This position offers an opportunity to work closely with OCI region leads to review KPI performance and identify opportunities for improvement. This position involves managing multiple projects, coordinating resources across multiple teams and organizations, mitigating risks and communicating with stakeholders to ensure timely and successful program execution. Looking for a candidate with an emphasis on data and business analytics.

Career Level - IC5

Responsibilities

Responsibilities

• Lead, motivate, and support indirect teams within a time-sensitive and demanding environment

• Manage data collection and review for updating of metrics to achieve productivity targets, eliminate errors, and deliver excellent service

• Partner with other areas and share findings and tools to improve overall Cloud Hardware Support success

• Identify potential risks and issues that may impact overall delivery and take proactive steps to mitigate them

• Identify opportunities for process improvement and implement best practices across teams

Qualifications

• Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology.

• Recommends and justifies major changes to existing products/services/processes.

• BS or MS degree or equivalent experience relevant to functional area.

• Typically 12 years of related experience to include 10 or more years of project management experience desired.

Desired Skills

• Strong communication, both oral and written

• Demonstrated leadership ability to lead and influence within a team

• Ability to effectively address and resolve ambiguity

• Ability to prioritize, multi-task and work independently on complex assignments

• DAX - Data Visualization

• Strong Analytics skills

• Oracle Analytics

• Python, MS Excel, Jira

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer