Currently hiring for a large 3rd party call center service supporting healthcare organizations with triaging a variety of different calls. Their clients consist of 5 major hospitals and 260+ smaller clinics. It's a high volume call center in the hospital district of Boston. 30 Agents, 4 Supervisors, and some other HR/Support Staff.

Top Must Haves:

1. They are looking for someone who comes from a hospital background . If they have experience with 2nd shift-overnight shift even better

2. They are looking for someone who understands how essential this role is. This role will be answering CODE RED/BLUE calls

3. Flexibility in schedule (10 hours of availability to be scheduled)

4. Someone with positive attitude

5. Near perfect Attendance needed

Reps are taking CODE BLUE/RED calls from the hospital. Their job is to determine who's on call at a client, pull up contact info in database and triage the call to the appropriate contact. Call time is typically under 2 minutes.

A "CODE" is a hospital emergency where certain hospital staff, trained for quick response, is needed. As a Code Operator, you will be responsible for promptly and accurately disseminating emergency codes and alerts throughout a hospital facility. Quick response time and clear communication is crucial in ensuring the safety and well-being of patients, staff, and visitors during emergency situations.

Employee Value Proposition (EVP)Opportunity to work with top healthcare organizations in the state. Room to move up if they put their best foot forward. This is also a high impact role where you will be involved in saving lives.

Dress: Business Casual

Training is typically 10:30 -6:30 /7pm for all shifts!

No Free Parking for first shift- they encourage people not to drive

ATTENDANCE IS MANDATORY DURING TRAINING 2-3 WEEKS

IF YOU MISS TRAINING YOU WILL BE DROPPED FROM THE CLASS

OPENINGS

2nd shift -Between 2pm-11pm, this includes working every Saturday. They will have Sunday and another day off during the week, days off may not be consecutive

OR

Overnight – Tuesday-Saturday between 10pm-8am.

As a Code Operator, you will be responsible for promptly and accurately disseminating emergency codes and alerts throughout a hospital facility. Quick response time and clear communication is crucial in ensuring the safety and well-being of patients, staff, and visitors during emergency situations.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.