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State of Massachusetts Multimedia Coordinator, Operations, Training & Publication in Boston, Massachusetts

About the Office of the Inspector General (OIG) Since its creation as the nation's first state-level inspector general's office, the Massachusetts OIG has been at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent agency charged with preventing and detecting fraud, waste and abuse in the use of public funds and public property. By statute, the Inspector General (IG) has broad authority to oversee the use of state, local and federal funds by state and local governments, as well as by those who receive government funds or use public property. This includes state agencies, counties, cities, towns, quasi-governmental authorities and districts, as well as individuals, corporations and not-for-profit organizations that do business with the government. The OIG is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor "...solely on the basis of integrity and demonstrated ability in accounting, auditing, financial analysis, law, management analysis, public administration, investigation or criminal justice administration." M.G.L. c. 12A ยง 2. The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. Each bureau contains divisions that focus on specific agencies, issues or functions. Together the bureau contains divisions that focus on specific agencies, issues or functions. Together the bureau work to prevent and detect fraud, waste and abuse of public resources in the Commonwealth. Additional information about the OIG may be found atWelcome to the Office of the Inspector General | Mass.gov. The OIG's enabling statute is Chapter 12A of the Massachusetts General Laws. Further details may be found atChapter 12A (malegislature.gov). Operations, Training & Publications Bureau The Operations, Training & Publications Bureau is managed by the Chief Operating Officer and plays a crucial role within the OIG. It is responsible for a variety of functions, including budgeting, revenue, auditing, financial reporting, office administration, procurement, operations information technology, communications, publications, human resources, data analytics, and records management. It also includes the Learning & Development Division, which provides technical assistance to state and municipal employees on a range of issues related to sound management of public resources. Operations The Operations Division (OPS) plays a crucial role within the OIG. It is responsible for a variety of functions, including budgeting, human resources, office administration, case management, procurement, operations, information technology, cybersecurity, communications, and records management. Multimedia Coordinator: Position Overview The Multimedia Coordinator would support all aspects of the OIG's external and internal communications strategies. This position would maintain and develop content for the OIG's web properties, email newsletters, and social media channel. Additionally, this position would produce multimedia content as needed including video, images, documents, interactive content, and other materials in collaboration across all OIG Bureaus as required. This position requires an individual with a passion for digital media to interface across all networks and online platforms while upholding the agency's mission and values. The ideal candidate will be an effective communicator and writer who understands how to manage their time and workload while maintaining quality in their work across all platforms. Responsibilities include but are not limited to: * Assist with the maintenance of agency website using content management system, ensuring content accuracy, timeliness, and relevance. * Actively manage OIG's social media presence and create digital content across networks (e.g., Twitter and LinkedIn); assist with expansion and respond to comments/messaging when needed. * Help produce newsletter and other email updates for external and internal audiences. * Produce multimedia in support of OIG's mission including video, images, interactive content. * Design and format documents to conform with OIG branding. * Compile reports on analytics for websites and social media. * Prepare unique content proposals for social media campaigns in a timely manner. * Create static and motion graphic content on multiple platforms. * Stay up to date with emerging news through digital media monitoring of external partners relevant to inspectors general and anti-fraud agencies to identify opportunities for engagement. * Collaborate with internal teams to inform digital media monitoring of external partners relevant to inspectors general and anti-fraud agencies to identify opportunities for engagement. * Draft external communications at the direction of the Communication Officer to ensure consistency in voice, tone, and brand when communicating with a variety of stakeholders. * Support internal and external events by capturing photos, videos, etc. and posting real-time content on social media. * At the direction of Communication Officer, attend community events to capture digital content. Key Abilities, Skills, and Experience: * 0-3 years of relevant professional work experience. * Research, writing, editing and verbal skills, including the ability to communicate complex information in a clear and concise manner. * Experience creating multimedia content, including video and graphics. * Experience in filming and utilizing video editing software. * Experience in social and online media management, reporting, and analytics. * Strong attention to detail and overall organizational skills with the ability to keep meticulous and consistent documentation of projects. * Demonstrated ability to take initiative, be self-motivated, resourceful, and flexible. * Proven ability to work under pressure, balance multiple priorities, and establish and meet deadlines. * Ability to interact and collaborative successfully with many different personality types and to effectively develop and maintain strong working relationships across all levels within the agency. * Communicates with colleagues and others, including supervisor, clearly and respectfully. * Demonstrates active listening and works to support a positive team environment. * Basic understanding of government. Preferred Abilities, Skills, and Experience include: * Experience with programs like Canva, Adobe InDesign, Affinity, and Constant Contact. * Experience using web content management systems. * Knowledge and understanding of state and national accessibility laws and standards for digital resources including the Web Content Accessibility Guidelines (WCAG), Title II of the ADA, and Plain Language. Work Product Samples: Please provide a sample of previous work products. Samples of previous work product may include but are not limited to: * Graphic design sample * Marketing campaign * Social media campaign * Strategy and final product * Analysis of campaign blog or website content * Writing sample Salary Range: $55,000 - $65,000 Other Position Information: *Full time/Exempt *Hybrid Work Schedule: The Office of the Inspector General offers a hybrid work schedule. Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one-day on-site; 2) three days telework and two days on-site; 3) two days telework and three days on-site; or 4) one day telework and four days on-site. The on-site location is at the OIG's Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy. Employees will be assigned to their on-site workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. The OIG does not reimburse employees for travel to the office. In addition, the successful candidate may be required to work primarily on-site in Boston during the initial training and orientation period. For certain positions, a primarily on-site role may be necessary. Benefits: We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust and respect. The OIG therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon position, hours worked per week and other variables. Consequently, specific benefits for this position may be discussed as part of the interview and offer process. The overall benefits available include paid vacation; sick and personal leave time; health, dental and vision insurance through the Commonwealth's Group Insurance Commission; and optional pre-tax health savings account plans. To view the details of the various plans and the cost split between employer and employee, go to theGroup Insurance Commission Website. Employees also participate in the Commonwealth's state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit theMassachusetts State Retirement Board Website. In addition, the OIG provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs. This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government. How to Apply Submit cover letter, writing sample and resume via email by Friday, February 28, 2025 Sarah Hoover, Director of Human Resources & Recruitment Office of the Inspector General igo-employment@mass.gov Diversity and Inclusion Statement * Diversity Officer: Sarah Hoover The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The OIG does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. The OIG promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The OIG actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Job: Unclassified *Organization: Office of the Inspector General *Title: *Multimedia Coordinator, Operations, Training & Publication Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 250000SH

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