About Us:

Vitra Health is a Home Health Care and Adult Day Health organization that specializes in care management of adults and seniors. We are a rapidly growing company which was started to improve access to quality home health care services. We rate ourselves solely by the quality of care we provide our clients. We realize that our clients are someone's parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.

VITRA Health is vital in providing comprehensive assistance to caregivers who care for friends and family in their own homes. We understand that most caregivers face financial and emotional challenges, often without compensation or support for their selfless efforts. By joining us, you can be part of the solution to these challenges. If you have a positive attitude and love helping people, VITRA Health is for you. Our highest priority is our team's health, happiness, and success.

This position is full time, on site in our Braintree corporate office.

Job Purpose:

The Administrative Assistant, Finance position assists with finance and billing processes to ensure accuracy and efficiency in financial transactions.

The role requires attention to detail and strong organizational skills to maintain precise financial and billing records.

Key Responsibilities:

• Daily review and documentation of Electronic Health Record System data to ensure accurate billing.

• Resolve discrepancies and issues, escalating as needed in real time.

• If/as needed and directed, communicate with clients regarding billing inquiries.

• Maintain billing records and documentation, as needed to share and demonstrate data and metrics if called upon to do so.

• Collaborate with internal teams to address billing-related matters, proactively seek resolution and process improvement.

• Other administrative finance and billing tasks as required.

• Foster culture of customer service and commitment to quality care.

• Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.

• Show genuine interest and compassion for the communities we serve.

• Embrace and champion a culture of diversity, equity and inclusion.

Education, Experience, and Licensure Requirements:

• Proficiency in computer literacy

• Strong organizational skills with the ability to prioritize tasks effectively

• Previous experience in administrative roles or billing-related positions is preferred

• Acute attention to detail

• Customer support experience is beneficial

Physical and Environmental Demands

Works in a clean well-lit environment with fluctuating temperatures in close proximity to others.

Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.

Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.