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Service Champions Brand Ambassador in Brea, California

Job Overview:

We are seeking an enthusiastic and personable Brand Ambassador to represent Service Champions. As a Brand Ambassador, you will be the face of our company, responsible for promoting our services, engaging with the community, and building strong relationships with potential clients. Your goal is to generate leads, increase brand awareness, and drive customer engagement through various marketing activities.

Key Responsibilities:

  • Promote the Brand: Act as the public face of Service Champions, representing our values, services, and quality standards at community events, trade shows, and other marketing initiatives.

  • Engage with the Community: Build and maintain relationships with customers, local businesses, and community organizations to promote our plumbing services.

  • Distribute Marketing Materials: Hand out brochures, business cards, and other promotional materials in targeted areas to increase brand visibility.

  • Educate Potential Customers: Explain the benefits of our services to potential customers, answer questions, and address concerns to generate leads.

  • Social Media Engagement: Actively participate in the company's social media platforms by posting updates, responding to comments, and sharing content related to our services.

  • Customer Feedback: Collect and report customer feedback to the marketing and sales teams to help improve service offerings.

  • Represent at Events: Research, plan, execute, and attend appropriate local or community events to ensure our brand is well-represented and remembered.

Qualifications:

  • Excellent Communication Skills: Ability to engage with a diverse range of people in a friendly and professional manner.

  • Outgoing Personality: Enthusiastic, approachable, and confident when interacting with the public.

  • Sales Experience: Previous experience in sales, marketing, or customer service is preferred.

  • Knowledge of HVAC/Plumbing Industry: A basic understanding of HVAC and plumbing services is an asset, but training will be provided.

  • Adaptability: Ability to think on your feet and adapt to various situations while representing the brand.

  • Self-motivated: Capable of working independently and managing time effectively.

  • Physical Requirements: Ability to stand for extended periods, carry marketing materials, and attend outdoor events.

Physical Requirements

  • Regularly required to sit; use hands to handle or feel and type

  • Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues

  • Frequently required to reach with hands and arms

  • Occasionally required to stand; walk and stoop, kneel, crouch, or crawl

  • May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Service Champions is the largest Heating, Plumbing and Air Conditioning company in Southern California, driven by our 7 Core Values: Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability. We value our employees and provide a motivating working environment where your efforts are recognized and rewarded!!

Service Champions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

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