----Job Description---- About Us: Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support. At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org. About the Role: Kitsap Credit Union is seeking a dynamic and detail-oriented Marketing Engagement Manager to join our team. This role involves connecting the marketing team with internal business partners to ensure seamless management and communication of plans, projects, and campaigns. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and the ability to juggle multiple projects effectively. They should be critical thinkers, problem solvers, and skilled writers, adept at crafting compelling content and communicating ideas clearly and creatively. As a Marketing Engagement Manager, you will be responsible for a wide range of tasks, including but not limited to: PRINCIPAL ACCOUNTABILITIES Member Lifecyle Management: * Design, implement, and optimize marketing experiences across multiple channels to drive engagement, satisfaction, reduce churn, and enhance product experience. * Collaborate on KPI tracking, identify opportunities for improvement, and provide regular recommendations on reporting and analysis to senior management. * Responsible for developing presentations on lifecycle plans to communicate and keep management and cross-functional partners informed and aligned. Marketing Project and Campaign Management: * Evaluate and prioritize marketing project requests based on strategic alignment, resource availability, and potential impact. * Oversee the planning, execution, and optimization of marketing campaigns across various channels, ensuring they meet budgetary and timeline constraints. * Prepare communication plans to keep project teams, staff, and executives informed about campaigns. * Monitor and analyze campaign performance metrics, providing recommendations for improvement. * Collaborate with cross-functional teams to ensure campaign alignment with overall marketing strategy. * Contribute to continuous quality improvement by suggesting new ideas and methods. Content Writing and Management: * Develop engaging and relevant content for various marketing materials, ensuring alignment with brand guidelines and compliance. * Review and collaborate with business owners and subject matter experts to ensure all marketing materials are brand-compliant, meet member lifecycle needs, are up-to-date and accurate. * Manage the production and distribution of printed member materials with strategic marketing insights by ensuring seamless collaboration with business owners, designers, and vendors while maintaining up- To view the full job description,