Introduction

• Establishing & maintaining payroll records - New hires / leavers / transfers/headcount movements, Validation of all payments and deductions

• Ensure knowledge of IBM’s policies and external taxation regulations - ensuring all payments are duly authorised, correct and compliant. Includes: Statutory Contributions / Allowances / Retirement Funds/Benefits

• Correct net payments at all times - Validate net pay using controls, simulations and exception reports.

• Internal Controls - Have strong knowledge of all Internal Control requirements and ensure that all areas of payroll within own area of responsibility have acceptable levels of control.

• Workflow Administration - Manage payroll workflows to ensure that all incoming and completed work items are sorted and filed appropriately and in line with audit requirements.

• Process Owner - Responsibility of being expert in multiple MEA payroll processes, owning and updating documentation, communicating changes and providing training to other payroll team members, continually looking to improve work processes to ensure the processes are working effectively at all times.

• Query handling - Responsibility for call handling and employees’ inquiry management.

Your role and responsibilities

As a member of the MEA Africa Payroll Team within the HR Service the prime responsibility of the Payroll Administrator is for the accurate and timely payment of employee salaries. The incumbent will also embrace the challenge to review and change business processes to make payroll services more efficient and effective.

Required technical and professional expertise

• Ensuring employee master data is correct

• Ensuring all payments and deductions are correct and in line with company policy and country legislation

• Owning specific work processes, being the payroll expert in these, and continually assessing to ensure maximum efficiency, and re-engineering if necessary

• Participate in a wide variety of projects that impact payroll

• Continually strive to deliver excellence in HR Service delivery

• Maintain accurate controls.

Preferred technical and professional experience

• Attention to detail, and accuracy in every aspect of the role, is essential

• Innovative - continually looking to analyse and improve work processes.

• Flexibility to adapt to diverse tasks and changing direction depending on the fluctuating volumes of work.

• Solutions - ability to deal with complex issues, identify solutions and implement.

• Capacity - must be able to tackle large volumes of work and maintain concentration on individual tasks in order increase productivity by building rhythm

• Customer service skills are paramount, with a desire to continually seek improvement of the service given to all (internal and external) customers

• Team Player - work to pro-actively build team spirit

• Must build and maintain a high level of technical payroll expertise (payroll legislation, statutory deductions etc.)

• Must be able to work under own initiative, with minimal supervision in order to manage workloads to meet strict monthly and annual deadlines.

• Due to the sensitivity of the data, the administrator must maintain complete confidentiality and exercise integrity and discretion at all times.

• Ability to work across boundaries and form productive working relationships with other departments in order to improve efficiencies and effectiveness throughout.

• Skills :

• payroll experience

• fluent English

• fluent Turkish