60,405.80-61,000 per year | 76 W Humboldt Pkwy, Buffalo, NY 14214, USA | Salary | MCI: Clinical Services | Full Time

Overview

Catholic Charities of Buffalo is hiring a full-time Clinic Supervisor for the Monsignor Carr Institute in Buffalo (Humboldt and Rich locations). This role involves overseeing daily operations of OMH-licensed outpatient behavioral health clinics, providing administrative and clinical supervision, and ensuring high-quality client care.

Catholic Charities is a non-profit organization that offers an array of programs that strive to empower individuals, children, and families. Catholic Charities of Buffalo, NY, is the most comprehensive human service provider serving the eight counties of Western New York with dozens of programs at 40+ professionally staffed locations. Our programs include comprehensive counseling services for all ages, basic emergency assistance including operating 8 food pantries, mental health services, chemical dependency treatment, educational and job readiness services, services to older adults, marriage counseling, immigration and refugee assistance , and a variety of programs that address prevention and treatment of a number of family issues. We strive to provide HOPE for all seasons.

What We Offer

• 40 hours per week

• 13 paid holidays

• 25 PTO days per year ( P ro-rated based on first year start date)

• Comprehensive health, dental & vision offerings for full-time

• Employer-paid life insurance for full-time

• Ancillary benefit offerings for full-time

• Flexible Spending Account (FSA) option for full-time

• Health Savings Account (HSA) when electing a high deductible health plan for full-time

• Employer-paid Employee Assistance Program (EAP)

• 403b Retirement Plan ( Eligible a fter first pay period) with employer contribution after six months

  Minimum Qualifications

• Master's degree in social work, mental health counseling or Qualified Health Professional related field. Must hold a clinical license in NY State (LCSW/LMHC).

• At least three (3) years of post-master's degree experience providing direct treatment in a behavioral health setting.

• At least one (1) year supervisory experience preferred.

• Exceptional interpersonal and communication (oral and written) skills required .

• Demonstrated ability to engage, lead and maintain effective relationships with a clinical team

• Demonstrated agility, initiative, ability to work independently and efficiently (effective organizational and time management skills) and produce results

• In-depth familiarity with WNY community and continuum of human services (health, behavioral health and social services) systems, organizations and resources

• Fluent in various computer applications ( e.g. Word, Excel), electronic database systems and electronic health records

• Experience with 10e11 EMR system a plus

• Requires travel - must possess valid NYS driver license and agency-required level of auto insurance coverage and be able to travel as needed within the eight county WNY region.

• Must be prepared to work a flexible schedule in order provide person-centered care and participate in agency-related activities/events that may take place outside of typical business hours.

  Essential Functions

  Core Catholic Charities/Monsignor Carr Institute Responsibilities :

• Exemplify Catholic Charities' mission, vision, guiding principles and policies and procedures

• Promote adherence to high ethical standards, consistent with the Catholic Charities' Corporate Compliance Program, Code of Ethics, legal mandates & labor laws, NYS Justice Center, NYS, OMH, managing contractual regulations and other accreditation standards ( e.g. COA, BBB).

• Promote and reinforce client-centered, strengths-based, solution-focused trauma-informed care in the context of systems.

• Cultivate a culture of sensitivity and respect for diversity.

• Adhere to all applicable federal and state laws and regulations including, but not limited to those governing confidentiality, privacy, and program, billing and documentation standards.

• Perform all duties in accordance with CCB's corporate compliance and ethics program.

• Other duties as assigned.

  Community Relationships :

• Serve as liaison with key stakeholders, fostering smooth care coordination processes, responding to stakeholder requests/concerns/complaints.

• Routinely evaluate stakeholder (families, partner providers, community, etc.) satisfaction and likeliness to promote CCB and clinical services program(s).

• Cultivate and expand strategic, strong and resilient relationships with key stakeholders, referral sources, and service partners, to assure effective coordination of services and collective solution-building.

• Represent Catholic Charities of Buffalo and the Clinical Services at community and professional committees, meetings and events.

• Actively participate on CCB leadership teams, steering committees and in agency-sponsored and Diocese-sponsored events.

• Chair agency committees as warranted .

  Compliance :

• Communicate regulations, standards, applicable policies and procedures to team members and monitor compliance.

• Monitor clinician adherence to program standards, regulations & procedures and service targets/outcomes, including routine case record reviews.

• Routinely utilize electronic medical record (EMR) database system reports/queries to monitor and manage productivity and quality clinical performance.

• Compile and analyze data to ensure compliance with contract and funder requirements, agency policies and procedures, and program tenets.

• Respond (verbally and documented via Incident Report system) to crises and high risk /safety concerns; Identify and implement corrective action as necessary.

  Fiscal Responsibilities :

• Assist in identifying and implementing best practices that maximize productivity and cost-efficiency.

• Assist with developing, managing and monitoring related program budgets.

• Monitor monthly revenue/expense reports and contract partners' adherence to contract and funder requirements and achievement of program outcomes within budget.

• Designate and monitor staffing allocations to ensure accurate alignment with assigned program/service responsibilities within program budgets.

  Quality Assurance :

• Assist in developing and implementing continuous quality improvement (CQI) processes.

• Contribute data and information for (at least) quarterly quality reporting and to meet reporting needs in alignment with agency, program, and funder standards.

• Routinely review quality reports with program team members.

• Evaluate program compliance and quality with Performance Quality Improvement plans.

  Staffing/Supervision :

• Recruit, orient, and monitor clinical and employee performance.

• Conduct provisional and annual performance evaluations as required .

• Maintain performance accountability and implement corrective supervisory action as warranted .

• Provide coverage as needed to meet clinic and client needs. May hold a small caseload at times.

• Facilitate professional development opportunities to support quality service provision.

• Directly supervisor Senior Therapist(s) and/or Therapists

• Directly supervisor Office Manager(s) and maintain oversight of front desk operations in support of overall clinic operations.

  Compensation range may vary based on factors including but not limited to skills, education, location and experience.  

  Apply today at: https://ccwny.applicantpro.com/jobs/

  As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact recruitment@ccwny.org.