Job details

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Pay

• $80,000 - $110,000 a year

Job type

• Full-time

Shift and schedule

• Extended hours
• 8 hour shift
• Weekends as needed
• Day shift

Location

Bakersfield, CA

Benefits

Pulled from the full job description

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance

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Full job description {#full-job-description tabindex="-1"}

Job Overview We are seeking a skilled Shop Manager to join our team. The ideal candidate will have a strong background in tractor/diesel service management and expertise in various farm equipment repair services.

Responsibilities ? Assures the service department is adequately staffed by recruiting, hiring, and promoting the right employees for the right positions.

? Ensures the service department develops and efficiently and effectively processes repair orders.

? Accountable for creating and maintaining a positive Customer Experience at every point, building collaborative relationships.

? Ensures the service team communicates promptly with customers to produce positive results.

? Implements and monitors ongoing actions to maintain high customer satisfaction and loyalty.

? Enhances employee performance through effective ongoing evaluations, recognition, rewards, and corrective management practices to produce adequate results.

? Coordinates effective technician scheduling of service work, including ongoing adjustments.

? Monitors the achievement of departmental business objectives (strategies, profit/budget plans, etc.) consistent with KMIs policies, regulations, and expectations.

? Ensures technicians are being effectively managed daily to maximize productivity and morale.

Experience, Education, Skills, and Knowledge

? 5+ years of previous experience as a service shop Manager/Supervisor or related shop service experience

? High School Diploma or GED equivalent. A two-year degree or certificate from a college or technical school is preferred.

? Bilingual Spanish/English language preferred but not required

? Experience using standard desktop applications such as Microsoft Office and Internet applications

? Effective communication skills (written and verbal)

? Ability to analyze and interpret internal reports

? Ability to work extended hours and weekends

The successful candidate should have a proven track record in farm equipment repair management, possess excellent communication skills, and demonstrate strong leadership abilities. A passion for delivering exceptional customer service and a commitment to maintaining high-quality standards are essential for this role.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Weekends as needed

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Bakersfield, CA (Required)

Ability to Relocate:

• Bakersfield, CA: Relocate before starting work (Required)

Work Location: In person