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National Express Bus Assistant in Calgary, Alberta

Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learnĀ®.

A DIVISION OF NATIONAL EXPRESS LLC

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. National Express School (NEXS) is the home-to-school division of NELLC, which operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. Getting students to school safely, on time, and ready to learnĀ® is what we do. We work tirelessly to ensure the peace of mind of those who have entrusted their children to us. Safety, above all, is the cornerstone on which we build everything. We are dedicated to ensuring children arrive to school safely and on time so they can make the most of their school day.

Purpose of Position: To maintain conduct of passengers on bus, help ensure safety of passengers, and assist passengers in getting on and off the bus, or with walking to a bus stop.

Main Duties & Responsibilities:

  • Be at least 18 years of age.

  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager

  • Pass pre-employment physical examination.

  • Attend and pass all pre-employment training and ongoing training as determined required by the Company.

  • Attend all Company Safety Meetings.

  • Report to work on time.

  • Lift and operate equipment, including seat belts, tie downs, harnesses, and wheelchairs, wheelchair clamps.

  • Lift and close bus doors daily, and assist passengers who are boarding and exiting the bus.

  • Evacuate bus in emergency situations and physically assist passengers to evacuate.

  • Possess tact and diplomacy in dealing with students, parents, and school district/board personnel.

  • Ensure passengers are safely seated while the bus is in motion.

  • Effectively manage student behaviour by exercising communication and discipline as per Company policies, and report student discipline issues to the school and to the Company immediately.

  • Practice safe work habits to prevent accidents. Report all accidents, incidents, and concerns with passengers, to the Company immediately. Safety-sensitive positions are subject to alcohol and drug testing in post-incidents/accidents, and in reasonable cause situations.

  • Complete all paperwork, including route change sheets and timecards, in a timely manner.

  • Assist in keeping Company vehicle neat and clean.

  • Contact parents of passengers if instructed to by the Company.

  • Conduct child checks to ensure no students are left behind on the school bus.

  • Perform other tasks as assigned by the Company.

  • Adhere to Company standards in conduct and customer service, and follow all Company policies as outlined in the Employee Handbook as well as local CSC work directions and instructions.

Qualifications

Monitor (School Bus) - Physical Demands, Sensory Demands, & Working Conditions

Required

Frequency (Rare-1, Occasional-2, Always-3, Continuous-4)

Weight / Height

Rare 1-4%; Occasional 5-32%; 33%-65%; Continuous 66%-100%

Comments

1

2

3

4

Physical Demands

Sitting

Y

x

in and around vehicle

Standing

Y

x

during safety evacuation

Walking

Y

x

during safety evacuation

Running

Y

x

during safety evacuation

Bending

Y

x

in and around vehicle, child check, safety evacuation

Climbing

Y

x

36" from ground

in and around vehicle, child check, safety evacuation

Crouching

Y

x

in and around vehicle, child check, safety evacuation

Crawling

Y

x

in and around vehicle, child check, safety evacuation

Kneeling

Y

x

in and around vehicle, child check, safety evacuation

Lifting

Y

x

25lbs

lifting and closing bus doors, retrieve equipment, safety evacuation

Carrying

Y

x

50lbs

assisting with loading and unloading passengers, safety evacuation

Pulling with arms

Y

x

in and around vehicle

Pushing with arms

Y

x

in and around vehicle

Reaching above shoulders

Y

x

in and around vehicle

Reaching at shoulder height

Y

x

in and around vehicle

Reaching below shoulders

Y

x

in and around vehicle

Gripping

Y

x

in and around vehicle

Gross motor skills

Y

x

in and around vehicle

Fine finger movements

Y

x

in and around vehicle

Neck movement and rotation

Y

x

in and around vehicle

Stepping ankle motion

Y

x

in and around vehicle

Sensory Demands

Vision

Y

x

to see the roads

Awareness

Y

x

awareness of surroundings, stay vigilant of dangers

Intellect

Y

x

monitor and assist passengers safely

Communication - verbal

Y

x

talk to passengers, parents, school personnel, Company staff

Communication - written

Y

x

fill out forms and reports

Working Conditions

Noise

Y

x

noise from passengers and vehicle

Vibration

Y

x

vibration from vehicle

Lighting

Y

x

sunlight, street lights, headlights

Dust

Y

x

dust from roads

Chemicals

Y

x

diesel or gasoline fuel, oils, washer fluids

Hot temperatures

Y

x

summer weather, no air conditioning in bus

Cold temperatures

Y

x

winter weather

Time pressures

Y

x

adhere to route times

National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.

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