Patient Resource Coordinator - Social Health Resources

Date Posted: 02/12/2025

Requisition Number: 9373

Location: Cambridge Public Health Commission

Work Days: 8:30AM - 5:00PM

Category: Human and Social Services

Department: Social Health Resources

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union Name: Union of Social Workers

Summary:

The Patient Resource Coordinator works closely with patients, families, and their health care team to facilitate community connections and access to a range of psychosocial resources within CHA and in the community. The Patient Resource Coordinator performs a wide range of functions that safely, effectively, and efficiently support CHA patients to address their personalized health goals. Responsibilities include working with patients and site-based care teams to access resources and remove barriers to social supports that impede patient health and safety. Effectively builds supportive, short-term, relationships with patients to solve such problems. Efficient use of resources will improve patients’ experience of care,promote population health and wellness, and ensure patient engagement and empowerment.

Other Information:

• Resourceful individual with excellent interpersonal, organizational, and problem solving skills. Effectively interacts with members of the health care

• team, patients and their families. Maintains confidentiality of all patient issues. Takes initiative to proactively organize and manage the

• responsibilities of the job. Working knowledge of community-based resources. Demonstrates cultural responsiveness and sensitivity to relevant

• cultural groups served. Ideal candidate will be experienced in the use of Motivational Interviewing.

• Education/Training: Bachelor’s Degree in Social Work (or equivalent Human Service field) or equivalent experience required.

• Language: Bilingual (English and Portuguese, Haitian Creole or Spanish) strongly preferred.

• Work Experience: 1-3 years of related work experience required. Experience with relevant community groups and multicultural settings is strongly

• preferred

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.