Kelly Services is seeking a full-time permanent Sales Support Representative to support our client, a leading provider of maintenance, repair, and operations (MRO) parts and services for industrial companies across North America based in Cambridge, ON. This is a fantastic opportunity to join a team that values strong communication, problem-solving, and relationship-building skills.

Key Responsibilities:

• Respond to basic customer inquiries regarding products, provide quotes, and handle order entry.

• Process customer orders via telephone, fax, email, electronic methods, or walk-in (counter sales).

• Influence gross profit by negotiating sale prices and purchase prices within designated parameters.

• Adjust non-contract customer pricing to meet customer demands while maximizing profitability.

• Build lasting customer relationships to drive repeat business and suggest process improvements.

• Maintain appropriate inventory levels by ordering items as needed.

• Source products from branch inventory, distribution center inventory, or supplier inventory.

• Determine the most cost-effective shipping methods for customer orders.

• Partner with Account Representatives to ensure customer satisfaction.

• Perform other duties as assigned.

Qualifications

• 1-3 years of experience in sales support, customer service, or administrative roles within an industrial setting.

• Knowledge of industrial products, MRO supplies, or manufacturing services is an asset.

• High school diploma or GED required.

• Strong communication skills (both verbal and written) to effectively support sales teams and interact with customers.

• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities.

• Attention to detail and accuracy in order processing, data entry, and documentation.

• Problem-solving mindset to assist with customer inquiries, resolve issues, and ensure seamless sales operations.

• Ability to work collaboratively with sales representatives, customers, and internal teams.

Compensation/Perks:

• Salary range $55,000-$65,000 per year (based on experience).

• Comprehensive health coverage, vacation and RRSP matching.

• Join a company that prioritizes employee development, offering continuous learning opportunities and a supportive culture dedicated to career growth.

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.