MUST HAVE:

1.Experience working as a Product Analyst/Business Analyst/Product Owner/Product Manager (or a combination of or similar capacity) supporting the implementation of enterprise UI apps/ software for external customers.

2. Experience analyzing and managing the customization of software interfaces and UAT of configured UIs to ensure functionality and user satisfaction

3. Experience improving software products through the analysis of current capabilities, implementation, and identifying improvement opportunities

Job Description:

We are seeking a Product/Systems Analyst to coordinate and lead organizational analysis efforts, identify current capabilities, offer opportunities for improvement, and drive measurement, prioritization, and implementation of identified opportunities. As the Product Analyst, you will work closely with Product Owners on strategy and how to best deliver product roadmaps and cutting-edge technology solutions that improve the mortgage loan process for our customers.

This team is focused on managing, analyzing and configuring User Interfaces for externally facing applications.. Experience in G-Suite (Docs, Sheets, Slides, etc) and managing Document esign & Disclosures is needed.

Responsibilities:

• Lead organizational analysis efforts to identify current capabilities and opportunities for improvement.

• Interact and coordinate with system developers and business subject matter experts on application changes, development, and deployment.

• Gather business requirements that affect technology systems and engage with technology partners to develop solutions through the technology change process.

• Write, communicate, and vet requirements and user stories with business leaders using various approaches such as use cases, activity diagrams, sequence diagrams, state charts, data dictionaries, and class or entity relationship diagrams to ensure complete understanding by business leaders/executives while working within an Agile framework.

• Identify and manage stakeholders and teams of people across functional areas to implement projects by understanding key stakeholders’ authority and influence as it pertains to business processes.

• Work effectively within a Scrum or Kanban team.

• Document acceptance criteria and participate in Scrum ceremonies and retrospectives.

• Create and maintain system and user documentation.

• Coordinate and conduct testing and user training.

• Provide regular verbal and written reports to management.

• Create workflow diagrams and technical documentation.

• Collaborate with Tech Leads and UAT to define when user stories are done.

• Manage stakeholders and teams of people across functional areas to implement projects.

• Coordinate risk assessment and use risk assessment output to help mitigate risks to projects.

• Participate and lead backlog grooming sessions for ongoing roadmap planning.

• Assist the Product Owner in strategy on how best to deliver the product roadmap.

• Plan, develop, oversee, execute, and certify changes by establishing rigorous test plans through design and implementation phases and tracking test results to ensure changes are successful.

Qualifications:

• 5+ years of experience as a Product Analyst/Product Manager (or in a similar capacity) in Agile environments.

• Excellent interpersonal, verbal, and written communication skills.

• Excellent organizational skills.

• Strong teamwork mentality, including mentorship of junior analysts.

• Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.).

• Data analysis experience is a plus.

• Knowledge of BI Tools is a plus.

• Knowledge of JIRA, Confluence, or similar tools is required.

• Must be a team player with strong attention to detail and the ability to work independently.

• Must be able to work across multiple projects at one time and collaborate with other teams to ensure deliverables are completed on time.

Benefits:

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health Spending Account (HSA)

§ Transportation benefits

§ Employee Assistance Program

§ Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.