OVERVIEW:

The Customer Service Representative (CSR) is responsible for providing information and service to customers in support of the mission, vision, and values of the Douglas County Department of Human Service (Department). Receives information/documentation from customers and appropriately provides response to customers. This position heavily involves use of computers to gather data to answer questions. Maintains confidentiality of case information

EDUCATION and/or EXPERIENCE:

High school Diploma or GED. Requires 1 (one) year of customer service-related experience. Human Services experience preferred. Bilingual in Spanish (read/write/speak) preferred.

CERTIFICATIONS, LICENSES, & REGISTRATIONS:

This position requires successful completion of a criminal background check including fingerprinting through a national database.

For more information on job functions, requirements and to apply please visit: https://douglasco.csod.com/ux/ats/careersite/5/home/requisiti on/2506?c=douglasco