Strategic Account Director - Monarch

Johnson & Johnson is recruiting for a Strategic Account Director to join our MONARCH business. This is a field based role with the flexibility for candidates located anywhere in the United States.

At Johnson & Johnson Med Tech, we’re changing the trajectory of health for humanity, using robotics to enhance healthcare providers’ abilities and improve patients’ diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH®), Surgical Robotics (OTTAVA™), and Digital Solutions.

Our ambition is to be in every OR, enhancing the work of surgeons, nurses, and everyone involved in a patient’s surgical journey. To do this, we’re building a connected ecosystem that aims to make surgery smarter, reduce variation in surgical outcomes, and improve patient results.

Auris Health, a Johnson & Johnson company, is a technology company defining the future of medical intervention. By combining advancements in medical robotics, instrumentation, navigation, and data science, Auris Health is building a platform technology capable of expanding the applicability of robotics to a spectrum of medical procedures.

Overview:

The Strategic Account Director for Monarch will lead a team of managers responsible for our most critical strategic and academic accounts. This individual will be instrumental in strengthening our relationships with these key customers, creating opportunities to expand Monarch's footprint and become deeply embedded within pulmonology fellowship and residency programs. The ultimate goal is to position Monarch as the preferred solution for robotic bronchoscopy while fostering long-term partnerships that drive program growth and clinical adoption.

Core Job Responsibilities:

• Lead the development and communication of the Monarch sales strategy to increase revenue and market share in a defined territory of key accounts.

• Manage strategic accounts team inclusive of Academic Health, IDN,s and Technical Sales Team

• Lead the sales strategy in collaboration with the Business Unit Leader, National Sales Directors, field sales team, and the internal Monarch teams to drive the Monarch portfolio of products and solutions at select key accounts by aligning to the accounts areas of strategic interest and priority.

• Achieve quarterly and fiscal year revenue targets.

• Move strategic customers from current state to a trusted key partnership; formalize partnership through an agreement that is recognized across Monarch and the account.

• Build a strong Monarch brand and relationship at the Service Line Administrator and C-Suite level within the flagship hospital and health system.

• Facilitate key sales activities with the Monarch sales team to leverage individual physician relationships in Key Accounts.

• Identify key customer needs and partner with the Monarch Sales Team and the Monarch Internal corporate teams to acquire and coordinate appropriate resources to deliver and implement programs that drive unique value.

• Collaborate with the Business Unit Leader and Sales Directors to coach the local sales teams on key account management and solution-based selling that deliver economic value to our customers.

• Implement a thorough account planning process to align local sales team on specific account level strategies, objectives, and timelines.

• Co-develop a strategic business plan that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.

• Perform quarterly business reviews in collaboration with the Monarch Sales management team in the Key Accounts; include broad range of non-supply chain leadership at each business review. Support quarterly business review efforts with the Sales Directors and local sales teams.

Qualifications

Required Knowledge/Skills, Education, And Experience:

• Bachelor’s Degree and minimum 10 years relevant healthcare experience required

• A minimum of 3 years of key account leadership required

• A minimum of 3 years of cross-functional experience (marketing, commercial operations, sales training, prof ed) strongly preferred.

• Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers is a must.

• The ability to travel extensively up to 75%, including overnight travel within the assigned territory is a must for the role.

• Required to work in a hospital, ASC setting, attending live patient cases as when required as part of the job and wear necessary protective gear (i.e. lead aprons, masks, etc.).

• Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments.

• Works well with the team and frequently shares sales strategies key learning with sales management and with peers.

• Receptive to constructive feedback and collaborates and works well within a matrix team environment.

• Proven ability to articulate customer needs and feedback to the entire organization as needed.

• Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively prioritize projects and tasks.

• Ability to communicate at a high level and high frequency level daily with sales management and the broader organization.

• Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.

The anticipated base pay range for this position is $146,000 - $251,850

• The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.

This position is eligible for a company car through the Company’s FLEET program.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Johnson & Johnson values diversity and inclusion. We are committed to building diverse teams that reflect both the patients and the partners we support. We strive to create an inclusive work environment where our people feel at home and are given the space to realize their full potential. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com!

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong!

This job posting is anticipated to close on [1/10/2025]. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.