Position Number: 000560

Department: Business Services (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Receive all incoming mail, scan packages utilizing a handheld scanner, sort and deliver departmental mail.

• Assign packages to Departments utilizing SC Logic tracking software and utilize SC Logic database and contact United States Postal Service to investigate and resolve tracking and delivery questions/issues.

• Handle time and information sensitive mail acquiring signature from Department liaison for all accountable mail.

• Use databases, links and tools to locate faculty/staff and reroute unidentified mail or improperly addressed mail.

• Manage records and retention system for departmental shipping forms and documents.

• Generate reports from metering machines, perform daily close out procedures reconciling funds and inputting information into databases used for benchmarking.

• Communicate and collaborate with colleagues to ensure work is completed in a timely manner.

• Serve as department liaison on 2Ship shipping software clearly advising departments on shipping options answering questions and inquiries.

• Use Pitney Bowes software to meter outgoing mail and ensure postage is applied to the correct department fund number.

• Ensure all mail count and postage data is accurately recorded in database.

• Position requires frequent rotation on carrier routes for maximum coverage during personnel shortages and authorized absences.

• Identify potential problems/issues and provide solutions; Troubleshoot and perform preventive maintenance on all equipment and software systems.

• Remain knowledgeable of University and United States Postal Service shipping requirements, procedures, updates and their application.

• Utilize a state owned vehicle to deliver mail to departments on Campus, the Foundation Building, Early College High School, Center City and United States Postal Service.

Minimum Experience / Education:

Required Minimum Qualifications:

High school diploma or equivalency.

University Preferred Qualifications:

Graduation from high school or successful completion of its equivalency and one year of relevant experience in the area of assignment; or an equivalent combination of training and experience.

Preferred Education Skills and Experience:

• Knowledge of Postal regulations and classes of mail.

• Two years of customer service experience with great communication skills.

• Mail delivery experience.

• Experience with processing mail & packages using tracking software including handheld mobile devices.

• Experience sorting and distributing letter mail; obtaining signatures for accountable mail.

• Experience with processing outgoing mail and package-metering, tracking/address label creation.

• Ability to organize, implement, and evaluate programs.

• Ability to work cooperatively with others.

• Flexibility of cross training.

• Ability to lift up to 50 lbs. with assistance.

• Ability to multitask and strong attention to detail.