Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

This Executive will lead the second line independent oversight and challenge of the Third Party Risk Management (TPRM) team. In a second line of defense role, this Executive will have oversight of Procurement and Third Party Risk Management Program in the first line of defense. This Executive is responsible for identification, assessment, monitoring and report of Third Party Risk across the Enterprise to senior leadership. Executive will oversee a team that performs assessments, ongoing monitoring and effective challenge of first line Third Party Risk Management function.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.

The Opportunity

What you’ll do:

• Engages with the business on risk and compliance management issues through collaboration with functional leaders, business risk liaisons, and line of business leaders to identify, assess, detect, control, and mitigate all relevant risks.

• Responsible for the review of state and federal regulatory compliance requirements to include analysis of business impact and operational risk assessment for enacted laws and regulations and recommended company compliance actions to ensure regulatory compliance.

• Establishes and oversees the application of USAA’s Risk Management Framework using a risk-based approach for a focused area within the department.

• Provides oversight on the development of compliance policies, procedures, risk identification, control methodologies and management of risks across the full risk taxonomy.

• Ensures business risk aligns within appetites tolerances and strategic goals, product plans, forecasts, and adjusts to variances as well as adherence and enforcement of applicable legal and regulatory requirements.

• Provides guidance and effective challenge related to risk and compliance matters impacting offerings and services within the business being supported.

• Manages federal and state regulatory agency relationships to obtain regulatory approvals and provides required regulatory feedback.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years of experience in Risk and Compliance operations, especially in Third Party or Technology risk, in a financial services, banking, or insurance organization with a proven track record leading risk and compliance operations, programs, policies, and procedures.

• 4 or more years of people leadership experience in building, managing and/or developing high-performing teams.

• Experience implementing enterprise-wide risk and compliance management programs that adhere to regulatory requirements and expectations.

• Proven ability to communicate effectively, build collaborative relationships, and provide effective challenge.

• Strong written and oral communication skills, including the ability to communicate complex analyses to a non-technical audience.

• Strong problem-solving, critical thinking and analytical skills.

• Expert knowledge of risk frameworks and compliance operations.

• Expert knowledge of financial services or insurance regulations, laws, regulations, and regulatory expectations.

• Extensive experience providing guidance and oversight to mitigate an organization’s exposure to risk.

What sets you apart:

• Strong understanding of Third Party Risk Lifecycle (Planning, Due Diligence, Contracting, Ongoing Monitoring and Termination).

• Experience in a Second Line of Defense role overseeing Third Party Risk for a Financial Institution.

• Understanding of Operational and Compliance Risks associated with Third Parties.

• Deep subject matter expertise in the management of Information Security and Technology risk for Third Parties, including the ability to assess, articulate and communicate these risks.

• Ability influence change within the organization at various levels (e.g., Executives, Committees).

• Industry certification(s) in Third Party Risk (e.g., CTPRP, CTPRA) or Information Security (e.g., CISSP, CISM) or Risk Management (e.g., CRISC).

• Strong understanding of FED and OCC Interagency Guidance on Third-Party Relationships: Risk Management.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $163,880.00 - 294,980.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.