Overview

Under minimal supervision, the Maintenance Technician supports individual retail and wholesale locations by troubleshooting, repairing and performing preventive maintenance services pertaining to malfunctioning and broken convenience store equipment.

Responsibilities

• Prioritizes work schedule to minimize retail operation downtime based on daily work orders received via email, text, phone, and the automated dispatch system.

• Maintains safe and clean work environment by complying with procedures, rules, and regulations.

• Inspects and fixes malfunctioning convenience store equipment which includes determining and rectifying the root cause by utilizing general departmental guidelines, personal knowledge, equipment manuals and other devices,

• Appends, resolves, and closes each service call through the dispatch system.

• Repairs or replaces defective parts utilizing inventory maintained in service vehicle.

• Utilizes warehouse and local store accounts to obtain parts as needed.

• Contacts Maintenance Dispatcher and Supervisor when problems require outside contractor assistance, is a re-occurring event, or parts needed that can’t be obtained locally and are required to be ordered.

• Provides troubleshooting help and analysis of equipment by inspecting and diagnosing possible causes. Notifies appropriate personnel regarding estimated time frame for repair. Consults with supervisor for major repairs.

• Follows up to ensure affected systems are still functional after previous repair or preventative maintenance was performed.

• Carries an emergency cell phone and responds to all calls within the dispatch system’s prescribed time frame.

• Prepares and completes a work order document for each dispatched call.

• Ensures all repairs are performed effectively and efficiently by accurately defining the issues, writing clear scopes of the work, and analyzing bids before implementing the final resolution.

• Performs other duties or tasks as it relates to the job that may be assigned.

• Performs routine store maintenance which includes painting and general repairs.

Qualifications

• 21 years of age or older

• Valid Driver’s License

• Good driving record as daily travel is required

• High School diploma, GED, or previous experience

• Ability to work overtime, nights, weekends and holidays.

• Ability to read, write, speak, and understand English

• Detail oriented

• Time management skills

• Must have knowledge in general repairs of plumbing, electrical, food service equipment, fueling equipment and building repairs.

• Any Fuel/POS systems, HVAC/Refrigeration, Electrical, Plumbing experience is a plus.

Requisition ID 2024-230805

Brand GPM Investments, LLC

Position Type Full-Time