Digital Marketing Specialist (TN, Chattanooga)TN, Chattanooga

Five Star Breaktime Solutions, a premier away-from-home convenience services provider, is in search of a results-driven digital marketing professional that thrives in a dynamic, growth-focused work environment. The successful candidate will have the opportunity to make an immediate impact in helping build and lead the execution of the company’s B2B and B2C digital marketing presence!

This role is required to be onsite in Chattanooga, TN.

Essential Functions

• Collaborate with department leadership to develop digital strategy for the company, its brands, and its services

• Assist with developing content for digital brand building activities for the company, its brands, and its services

• Contribute to social media campaign and content planning for the company and its associated brands

• Manage content posting, comments, and replies for all social media sites for the company and its associated brands

• Responsible for online reputation management (reviews) and all other digital customer service interactions

• Responsible for management and maintenance of online business information listings on Google and other sites

• Develop content for and collaborate with cross functional teams to drive engagement through B2B digital marketing campaigns including but not limited to email, newsletters, new sales lead generation, upsell opportunities, and more

• Develop content for and collaborate with cross functional teams to drive engagement through B2C digital marketing campaigns including but not limited to email, newsletters, text message, retail promotions, coupons, and more

• Responsible for developing content and copy for company website and all its associated brand websites

• Contribute to search engine optimization (SEO) for company, its brands, its services, and its geographies

• Assist with development of content for digital newsletters and other digital corporate communications

• Utilize data and reporting to track key performance indicators (KPIs) tied to company digital strategy and goals

• Additional related duties, responsibilities, and projects are subject to assignment

  Preferred Qualifications, Education, Experience, & Traits

• Bachelor’s degree in related field (Business, Marketing, Communications, etc)

• Professional related digital marketing experience at intern level or higher

• Experience creating content and strategies for social media and other digital platforms

• Experience using graphic design tools such as Adobe Creative, Canva, and others

• Experience using website design platforms such as WordPress, Wix, and similar

• Experience using marketing technology tools such as Constant Contact, SEM Rush, Alchemer, or similar

• Excellent verbal and written communications skills including creative copywriting

• Strong listening skills and a passion for customer service

• Ability to foster teamwork and a culture of respect

• Ability to prioritize and manage multiple projects simultaneously and complete on deadline

• Ability to be proactive and take initiative with limited need for guidance on projects

• High levels of self-directedness, determination, persistence, and optimism

  Perks

• Full-time, hourly pay commensurate with experience, geographic, and industry benchmarks

• 401(k) retirement savings plan with company match

• Comprehensive Individual & Family Medical, Dental, and Vision insurance plans

• Voluntary enrollment in Flexible Spending Account, Life Insurance, Short and Long-term disability coverage

• Seven (7) paid holidays and five (5) days paid time off. PTO graduates to ten (10) days after one-year of service.

• Help us feed 500,000+ hungry kids in need each year through our 501(c)3 charity, Feeding the Future, Inc.

Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO/Veteran/Disabled/Federal Contractor

Location - TN, Chattanooga